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DPS Energy and Heating

MCS Certified BUS Registered
11 Sinclair Way, Prescot, Merseyside, L34 1QL
Air Source specialistBUS grant eligible18 reviews

3.7

18 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About DPS Energy and Heating

DPS Energy and Heating is an MCS certified air source installer based in Merseyside. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Merseyside, L34 1QL

Reviews

3.7

18 Google reviews

Based on verified Google reviews

P

Pete Banford

3 months ago

What a great service. Excellent communication from start to finish. The install team put in long hours to minimise disruption. Our house is now lovely and warm and will cost less to run. A big thank you to all involved it’s been great from start to finish.I would definitely recommend DPS Energy & Heating and would gladly have them work at my property again.

M

Marie Scoffield

3 months ago

We had an air source heat pump installed along with new radiators, solar panels, insulation and air vents. We received excellent service from the start of all the paperwork to the finished installation. We are well satisfied and would recommend the firm, with a special mention to Mark, the fitter. He did an excellent job and looked after us throughout and made sure we understood the system.

G

Graham Pierce

3 months ago

Received excellent customer care from the team.Had loft insulation and numerous vents installed at my property. Special mention to George and Simon who were very professional and polite treating my home with upmost respect .Hard working and knowledgeable of the work they carried out.

S

Sam Johnson-Kildin

7 months ago

DPS were our recommended contractor for some cavity wall insulation we had applied to have done as part of an energy saving grant. Everyone we spoke to was super efficient and friendly and the work was carried out to a really high standard. Would definitely recommend.

B

Brandon Jenkins

5 months ago

Please please stay away. They fitted a heating system in my mums house 3yrs ago. Control board has failed and other faults have occurred Leaving a vulnerable pensioner with no hot water or heater for a week, boiling pans for a bath because they removed the electric shower !!Emailed a few times asking why the boiler has failed at such a young age and no response. Takes two mins to send a email to help but nothing from them. If the email was for a new quote bet they would have got back strait away but no they will just let the pensioner freeze and unable to wash. Taken to trading standards

Showing 5 of 18 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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