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Claim this listingDurrant Electrical & Mechanical Ltd t/a Green Home Energy Solutions.
4.7
6 Google reviews
1–2 days
Typical install time
About Durrant Electrical & Mechanical Ltd t/a Green Home Energy Solutions.
Durrant Electrical & Mechanical Ltd t/a Green Home Energy Solutions. is an MCS certified air source installer based in Norfolk.
Coverage area
Based in Norfolk, NR13 6BA
Areas served:
Reviews
4.7
6 Google reviews
Based on verified Google reviews
Peter Chapman
Green Home Energy Solutions had looked after my old solar thermal system well for 10 years so when I decided to replace this with a new PV system and battery in addition to my pre-existing FiT system I went to them. I have been delighted with all aspects of the process from the initial options and pricing to the final working system. In particular I have been particularly pleased with the prompt after installation service to ensure that the new system is properly integrated with the old one and functioning properly. Thanks to all the team.
Stephen Gladwell
We used Green Home 13 years ago to install our first solar system. They have always been available, helpful, and informative. The fact they are still around filled me with confidence to trust them with our latest install of additional solar and battery. This install was quick, extremely tidy and most importantly works! Luke who designed the system was very knowledgeable and accommodating of my many enquiries. The aftercare has been exemplary - helping me fine tune the system to suit my needs.
Peter Skeggs-Gooch
These folks need greater recognition on Google reviews! The service, installation and support after install have been literally perfect. I couldn't have asked for nicer, more efficient people to deal with and the systems we have had installed are all working wonderfully. I needed some support after installation and Luke has been a great help providing advice and assistance in a timely fashion and the aforementioned efficiency. If you're looking for Solar and Tesla Battery installer, these are most definitely the people to turn to from my experience. I'd highly recommend them to anyone.
Simon Taylor
Had a small repair to my system that other companies didn’t want to know about. Green home Energy were brilliant though - fast, efficient and friendly.
Richard Garnett
What can I say about these guys? From start to finish they've been brilliant! The initial discussions with Debbie in the office, answering all my queries and being able to use google maps to provide me with an indication of what we could have, through to the site visit by Kerry where we looked at the logistics and our requirements. Throughout, they have advised on the most cost effect solution for our needs and on the day of installation, the guys worked around our needs and made sure everything was kept clean and tidy. Finally, having checked through the installation, the guys provided me with all the manuals and talked me through how to monitor the system and how to isolate it when having any other work done around the house. highly recommend.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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