Eco 247 Ltd

Eco24/7 started work at my property on December 1st and, as of January 13th, the work is still not fully completed. I was told the heating installation would take 3 days, however the first heating team took over 7 days, leaving me without heating for a prolonged period. As a result, my usual monthly utility bill of around £70 increased to £243.51 for December — more than three times my normal usage. During the pipework installation for the heat pump, plumbers ripped up my carpet and disposed of a large amount of my underlay without permission. This was reported, yet no one has shown any concern or offered a resolution. The insulation work started off fine but again took longer than necessary, leaving shabby workmanship in several areas and no clean-up once completed. The plastering and solar panel installation were the final stages. While the solar panel team themselves were fine, my daily energy usage has now increased to £9+ per day, compared to £3 per day previously, despite being told these upgrades would reduce my costs. Communication throughout this process has been extremely poor. It is rare to receive any replies at all, and when I do, there is no meaningful support or accountability. To make matters worse, I was promised financial help towards my increased energy bill, which never materialised. This left me struggling financially over Christmas, something that could have been avoided with proper follow-through. Overall, this has been a very stressful and disappointing experience due to delays, damage to my home, lack of communication, and broken promises. I would not recommend Eco24/7 based on my experience.

I recently had the pleasure of working with ECO 247 on my ECO4 grant installation at my property in Caernarfon, North Wales, and I couldn’t be more impressed with the entire experience. From start to finish, their professionalism, efficiency, and customer care were absolutely top-notch. The team at ECO 247 guided me through the ECO4 grant process with clear communication and genuine support. They handled all the paperwork, kept me informed at every stage, and made what could have been a complicated process feel smooth and stress-free. When it came to the work itself, they were punctual, tidy, and incredibly respectful of my home. The quality of the installation was excellent, and it’s already made a noticeable difference to the warmth and energy efficiency of my property. It’s reassuring to know the job was done to such a high standard by a team that really knows what they’re doing. I would highly recommend ECO 247 to anyone eligible for an ECO4 grant or looking to improve the energy efficiency of their home. They are a credit to the industry and a real asset to homeowners in North Wales. Thank you, ECO 247, for your outstanding service – you’ve made a real difference to my home and my energy bills!

Brilliant service from start to finish. The team installed our new boiler quickly and left everything spotless. Couldn’t be happier

Just had our install finished, the team at eco 247 were amazing! Workmanship was spot on and office staff were very polite and made the whole process easy

Another absolute joke of a company, wasting people’s time and not doing what they promise. Avoid at all cost and don’t listen to Deva or Sue!!!!