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Claim this listingElite Heat Group Limited
5.0
41 Google reviews
1–2 days
Typical install time
About Elite Heat Group Limited
Elite Heat Group Limited is an MCS certified air source installer based in Cambridgeshire.
Coverage area
Based in Cambridgeshire, CB5 8SE
Reviews
5.0
41 Google reviews
Based on verified Google reviews
Francisco Hernandez-Valle
Elite Heat provided an excellent service today when they unblocked my kitchen sink drain. They came out very quickly, and Jonathan was super friendly, professional, and helpful throughout the visit. The issue was sorted efficiently and with no fuss. I would use their services again without a doubt and would happily recommend them to anyone looking for reliable plumbing support.
Scott Hayles
We have used Elite a number of times for our period home and will continue to do so. From a new heating system to fitting radiators the guys are very knowledgeable, friendly and tidy! Brilliant communication and the team have a great ‘can do’ attitude. Special mention to Ciaran and Ollie.
Alan Cooke
I found The Elite Heat Team and office were very punctual and friendly. They easily understood my issues and had a couple of great quotes to address the problems. I took the more complicated one, as I needed someone with an in-depth understanding of central heating and plumbing to rearrange and simplify the pipe work and pumps. They came on time, fitted a new Vaillant boiler and storage tank and took all the old materials away, on time and on budget.
Louise Deane
I have been using Elite Heat for many years and the service provided both by the admin team and engineers is always exceptional. A very professional, and approachable team who provide high quality work. Highly recommend!
Mark Langley
I use Elite Heat for both residential and commercial work on a regular basis and they always provide an impeccable service. The back office booking team are very helpful and make this process easy and the guys that carry out the work are well dressed, polite and professional. Highly recommended.
Showing 5 of 41 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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