Finn Geotherm UK Ltd.

Matt Fordham

2 months ago

Wanted an air source heat pump installed and Finn Geotherm were recommended. From first contact to final commission everyone has been amazing. Great office support and a great team who came out to do the work. If you want an air pump installation, these are the people for you.

Luke Watson

6 months ago

Friendly and professional staff. However having paid for a heat loss survey, still no clear quote 8 weeks later. Ceased responding to my emails. Regrettably had to go with alternative installer and wished I’d gone elsewhere sooner.

James Niven

6 months ago

Top drawer service and installation of a new domestic heat puimp by all the staff at FinnGeotherm. Their technical and office staff presented a comprehensive technical and economic analysis following a site survey. Their communications was timely and very valuable and the week-long installation process went smoothly with highly competent technicians. Thank you to all.

funflos

10 months ago

This firm spent a significant time trying to fix two underfloor heating loops that weren't working including installing 3 poor quality thermostats, (in 2 different bedrooms and a landing). They still didn't solve the problem? I recently started to research this myself and have spent a lot of time trying different things. I eventually realised one of the valves on the manifold in a hidden loft was turned off completely?! A simple rebalance fixed the problem. The thermostats are a nightmare to programme however and should have never been installed / used? I can't believe two so called expert engineers in a house all day wouldn't have spotted a valve turned down? Now that I know this I decided that they'd be ok to do a simple heat pump annual service and have tried 3 times to get them to call back? Every time a woman answers and says he's on the phone he'll call you back? He never does? I've even said... I've called once / twice etc and he's on the phone. She laughs and says he is again?!! None of this adds up to the kind of people you want to rely on and a shortage of heat pump experts in Norfolk kind of gives you no choice? My advice would be stay clear. Ego's and attitudes at play here :-(

Shelagh Olney

last year

I have been very happy with the service I have received. The company responded very quickly on the occasions I had problems and explained everything in as much detail as I wished. Very pleasant, knowledgeable engineers. Recommend highly and thank you.