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Claim this listingREN Servicing Ltd
5.0
13 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About REN Servicing Ltd
REN Servicing Ltd is an MCS certified air source installer based in Norfolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Norfolk, NR17 1YD
Areas served:
Reviews
5.0
13 Google reviews
Based on verified Google reviews
Susan Hewett
Dan came and serviced our Air Source Heat Pump. He was extremely helpful and took time to explain several small points that were worrying us. We’ve had a pump for 7 years but our original fitters just handed us a manual and explained nothing. Will definitely be using Ren next time. Excellent all round and five stars
Jackie Dennerley
Dan from REN Servicing done a brilliant job with our air source heat system. Knew exactly what he was doing, very knowledgeable. Would definitely recommend him. They will even contact US to book in our next service, which is great.
Cameron Lavric
I’ve used REN Services a few times now and they’ve always been great. Most recently, Dan came out to move a radiator for me, fit a new electric shower, and add a filter to the boiler. As always, he did a brilliant job. Dan was on time, friendly, and really tidy with his work. He clearly knows what he’s doing and explained everything along the way, which I really appreciated. Everything was done to a high standard and worked perfectly from the get-go. I’ve always found REN Services to be reliable and professional, and Dan’s work is consistently top quality. Would happily recommend them to anyone needing a plumber. Great service all round.
Ellie Howard
The fastest reply and call out I've ever experienced from any other companies. Dan was super knowledgeable & responded quickly to questions via text message. Fixed my heat pump out. Would recommend to anyone. Thanks Dan !
Rose Hill
Having struggled to find a company with the expertise to service and repair my heat pump I was pleased to find REN Servicing locally. I found Dan to be very helpful and easy to deal with, he returned my call and was punctual. He is obviously very knowledgeable and I would definitely recommend the company
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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