Heat Pumps Made Easy Ltd

Julian Wallbank

2 months ago

Good efficient work and very pleasant people to work with.

Andy B

2 months ago

Fantastic service from start to finish - 5 stars. We had a heat pump and solar panels installed by IMS heat pumps in July 2026. Our first contact with Jeremy to quote and discuss what was best was great, he was really helpful and the price for both systems was extremely competitive. Mark and Luke both carried out detailed site visits for the solar and heat pump systems, again really knowledgeable and helpful and both helped find the right locations for the different bits of the systems. Christian and Toby fitted the heat pump and were absolutely first class, explained everything clearly, were friendly, funny and polite and the quality was fantastic. All the back office team were incredibly helpful too with queries and arrangements for visits. Cannot fault them and would highly recommend IMS to anyone.

Michal Fried

3 months ago

I write literally as Christian has left our house having just completed the installation and commissioning of a Grant Areola air source heat pump. He also educated me on the installation, the formidable controller and mobile app. To a person starting with Dave Richards, who undertook the scoping visit and provided us with quotes for 2 ASHPs. Then Luke Bigley’s more detailed site visit continued the highly professional and expert theme that seems to be the company’s SOP Anthony Leathwood corresponded with us in a timely manner. Then the gang of five arrived led by Christian, Toby, the two Lewises and Callum. What a remarkable team of talented, professional, trustworthy and good spirited individuals they were. Their work was of the highest calibre. They were tidy, communicative with an excellent sense of humour. The installation went without a hitch, on time and on budget. What a breath of fresh air. To a person they are a tribute to your company and you should be immensely proud of them. We will be recommending your company to anybody who will listen!

Richard Waller

3 months ago

I chose IMS Heat Pumps Ltd for the recent installation of an ASHP and I've been delighted by the quality of the service from the company throughout the journey and the quality and performance of the install. As a customer, I've found the company to be exemplary throughout: - They were very quick to pick up on my initial enquiry and very happy to schedule calls to discuss and answer my initial questions. - When it came to the design, they were very happy to talk through various options and to include some elements I was keen to include so that we were both happy with the final bespoke design rather than it being a simple "off the shelf" solution. - A pre-install site visit provided another opportunity to talk through the various elements of the install, what the installation process would entail and to identify some challenges in advance and the solutions. - The installation team were excellent and it was great to witness both their professionalism and to appreciate the care and attention to detail and the quality of the final product. Ultimately, I'm absolutely delighted with the heating system which is performing brilliantly and wouldn't hesitate to recommend IMS Heat Pumps Ltd to anyone looking to switch to a heat pump.

Ishani Pabari

4 months ago

I’d like to say a massive thank you to Sim from IMS Heat Pumps for going above and beyond to help me figure out if a heat pump would be right for my project. Instead of just trying to sell me the product, he took the time to walk me through the pros, cons, and realities tailored for my specific (and complicated!) retrofit. Brilliant customer service- no pressure tactics, just technical design-led support. If you want someone who knows their stuff who you can trust, I would definitely recommend IMS.