Is this your business? Claim this free listing to add your details, photos and start making it easier for homeowners to contact you directly.
Claim this listingNIBE Energy Systems Limited
This listing is unclaimed, so its contact details are not published here. The directory is not accepting quote requests for this listing.
Compare other installers£7,500
BUS grant amount
About NIBE Energy Systems Limited
NIBE Energy Systems Limited is a air source and exhaust air heat pump installer based in Chesterfield, Derbyshire. MCS number NAP-25731 is on record; check its current status before booking. It is one of 23 installer listings in Derbyshire, and one of 21 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 3.3 out of 5 from 47 Google reviews, the 4th most-reviewed of the 19 installers in Derbyshire with Google reviews. It covers North West, North East and London and 9 more areas.
How NIBE Energy Systems Limited compares in Derbyshire
23
Installer listings in Derbyshire
21 registered for BUS
This installer is one of them
#4 of 19
by Google review count among reviewed installers
Other installer listings in and around Chesterfield
- Your Energy Specialists Ltd · Chesterfield4.3 (35)BUS
- Alpha Heating (chesterfield) Limited · Chesterfield5.0 (29)BUS
- Heat Pumps Made Easy Ltd · Chesterfield4.8 (17)BUS
- Vaillant Group UK Limited · Belper3.3 (274)BUS
- 4.5 (183)BUS
Business details
Coverage area
Based in Derbyshire, S41 9QG
Areas served:
Reviews
3.3
47 Google reviews
Based on verified Google reviews
We installed a NIBE S735 heat pump in our holiday let in October 2024, only for it to completely fail within 16 months. After months of poor performance and repeated concerns, NIBE engineers eventually discovered the system contained just 80g of refrigerant instead of the expected 420g. No leaks were found, indicating a likely defect present from manufacture. The fault resulted in loss of heating and hot water, emergency heating measures for guests, lost bookings, increased energy costs and significant disruption to our business as we closed the house while parts were sourced from Sweden. While NIBE repaired the system under warranty, they have refused to accept responsibility for the wider financial impact of a product that appears to have been operating below specification since installation, and refused to extend our warranty, which is already extremely short (2 years) for such an expensive unit! It's an extremely complicated system to set up and use as an average end user, and any adjustments continuously require NIBE engineer or installer intervention. For a premium product marketed on quality and efficiency, this has been a deeply disappointing experience. We have lost confidence in both the reliability of the system and NIBE's approach to customer care when serious faults arise. We are now stuck with what is likely to remain a faulty product (if leaks are present), no compensation for extremely stressful closure of our business and excessive running costs, and no apology. We are still waiting for NIBE to respond....but we're not willing to give up the fight! Please avoid this product as it's a headache you'd wish you hadn't invested in! Like us.
A great example of what service should be. Steve was friendly, polite, thorough , tidy. The service was completed on time and a full explanation of work done was given. Couldn’t ask for more. Tea with milk and no sugar !!
David came out to help with the commissioning of an exhaust air heat pump. He was excellent, very knowledgeable and very helpful would definitely use again, Thank you
Showing the 5 most recent of 47. Reviews from Google. Read them on Google
Frequently asked questions
How can I check NIBE Energy Systems Limited's MCS certification?
Our record lists MCS number NAP-25731. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Can NIBE Energy Systems Limited claim the Boiler Upgrade Scheme grant for me?
Yes. NIBE Energy Systems Limited is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 21 of the 23 installers listed in Derbyshire are registered.
What types of heat pump does NIBE Energy Systems Limited install?
NIBE Energy Systems Limited installs air source and exhaust air heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Which areas does NIBE Energy Systems Limited cover?
NIBE Energy Systems Limited lists North West, North East, London, East Midlands, West Midlands, East of England, South East, South West, Yorkshire, Scotland, Wales and Northern Ireland as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
How is NIBE Energy Systems Limited rated?
NIBE Energy Systems Limited has a 3.3 out of 5 rating from 47 Google reviews, which makes it the 4th most-reviewed of the 19 installers in Derbyshire with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
How do I get a quote from NIBE Energy Systems Limited?
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Derbyshire include Your Energy Specialists Ltd, Alpha Heating (Chesterfield) Limited and Heat Pumps Made Easy Ltd. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.
Similar to NIBE Energy Systems Limited
