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Claim this listingHinckley Plumbing and Heating Services Limited
4.4
69 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Hinckley Plumbing and Heating Services Limited
Hinckley Plumbing and Heating Services Limited is an MCS certified air source installer based in Leicestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Leicestershire, LE10 3BE
Areas served:
Reviews
4.4
69 Google reviews
Based on verified Google reviews
Chris Campling
We used Hinckley Plumbing and Heating services a number of times in the past two years, this included a complete new heating system. Office staff helpful and efficient in directing requests. All services have been to a high standard. Engineers are reliable, professional and polite ..... a particular call out for Alex! Would recommend this company,
Karl Pratt
Get the feeling this engineer was sent purely to pick up the £99 call out fee rather than try and identify and fix the issues with my boiler. Had been regularly losing pressure in my boiler for a couple of weeks engineer from this local company came out was here for about 15 mins. Told me I had a problem with my boiler pressure (I already told him this when he walked through the door) he said he couldn’t identify a leak and promptly left the premises then 2 weeks later received a bill for £99! Not a bad return for 15mins looking at a boiler. In the end I got an engineer from the boiler manufacturer out and within 10mins he identified that I needed a new heat exchanger the following day it was fitted and now alls good. Won’t bother with this company again.
Peter Tyler
Hinckley Plumbing & Heating Services fitted our new boiler shortly after we moved to this area 10 years ago. They recommended a Viessmann boiler, which has proved to be an excellent choice for us. Their engineers have serviced the boiler regularly and have always been prompt, helpful and friendly, as well as professional.
Mike Tomkinson
After 10 years use with regular servicing, my central heating started failing in the recent cold spell. After 3 visits by very experienced engineers, the problem was finally sorted by a new PCB control board being replaced.very courteous service by all concerned from a quality company! Would recommend with no reservations! Mike Tomkinson.
Paulette Murrell
Excellent work carried out by Hinckley Plumbing & Heating. They installed our new oil boiler over 3 days and were very courteous, polite and considerate throughout. The boiler is now fully operational and very efficient. We highly recommend Hinckley Plumbing & Heating.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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