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Compare other installers£7,500
BUS grant amount
Gloe Energy Ltd is a air source heat pump installer based in Hinckley, Leicestershire. MCS number NAP-51970 is on record; check its current status before booking. It is one of 28 installer listings in Leicestershire, and one of 24 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 1.5 out of 5 from 8 Google reviews. It covers North West, North East and London and 9 more areas.
28
Installer listings in Leicestershire
24 registered for BUS
This installer is one of them
#18 of 24
by Google review count among reviewed installers
Other installer listings in and around Hinckley
Based in Leicestershire, LE10 0UZ
Areas served:
1.5
8 Google reviews
Based on verified Google reviews
They went bust over 3 years ago, don't know why they still come up as an eco pump supplier and why is Google asking me to review them?
The worst service I’ve ever experienced, I’m happy Economic justice was served! Good riddance
Paid a £250 deposit prior to Christmas to come out and quote for a heat pump, but I've emailed the company 4-5 times, emailed both customer services and a direct email for staff personnel, plus tried every number I have but no answer, not sure if they've gone bust, but definitely wouldn't go anywhere near them
I have a ground source heat pump which was supplied by Ice Energy. Plumbers are not great with this technology so I requested a servicing package from Ice. They booked us in 6-8 weeks in advance which is fine but then a few days before the allocated day they called to say they couldn't make the date. We had to wait another 4-6 weeks! Really painful if you have booked time off work to be there. When the servicing chap turned up he told us that we would need a powerflush of the whole system. That was fine - so I booked the work in for another 6 weeks time! Guess what - again a day before they cancelled us (some lame excuse about the powerflush equipment being broken) and it'll be another 4 weeks before we can come out and do the works. God help me if it was an emergency. I still do not have a date booked in as the lady did not call me back and now I am chasing with a heavy heart. Their customer service and logistic organisation is almost on a par with BT and British Gas - which of course is shameful.
What a company, you will really struggle to get through to these guys, when you do thay are fine but expect to make many phone calls before you speak to anybody!!
Showing the 5 most recent of 8. Reviews from Google. Read them on Google
Our record lists MCS number NAP-51970. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. Gloe Energy Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 24 of the 28 installers listed in Leicestershire are registered.
Gloe Energy Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Gloe Energy Ltd lists North West, North East, London, East Midlands, West Midlands, East of England, South East, South West, Yorkshire, Scotland, Wales and Northern Ireland as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
Gloe Energy Ltd has a 1.5 out of 5 rating from 8 Google reviews, which makes it the 18th most-reviewed of the 24 installers in Leicestershire with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Leicestershire include Hinckley Plumbing and Heating Services Limited, Quantum Energy Systems Ltd and East Goscote Plumbers Limited. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.