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Claim this listingHowgrove Plumbing & Heating Ltd
4.7
32 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Howgrove Plumbing & Heating Ltd
13 Firwood Close, St. Johns, Woking
Coverage area
Based in Surrey, GU21 8UQ
Areas served:
Reviews
4.7
32 Google reviews
Based on verified Google reviews
Lysa Ali
only do half the work before going to India and then they block you
Blaze Fire
I came 1 hour after the closing hour and it was still open. I will never ever buy from this shop again. I met someone named Jas and he was really aggressive. I saw the employees looking tired and he was talking to them really rude. He was also rude to me and prices were too high. Quality of products are bad and i recommend to not come to this shop.
Baldeep Kaur
Great customer service, I was impressed with how they helped me pick the bathroom that met my expectation, also ensured that they provided me with the best quality products.
Mathew Joseph
I had to urgently purchase shower panels, shower tray and shower door from Grove. My builder recommended them to me. I contacted Jas over WhatsApp. He sent me pictures of the products, gave me a great price and had the products delivered on the same day. Recommended trader.
Jagdish Baveja
Fantastic service from Jaswinder and all at the shop irrespective of my demands. Their willingness to help was exceptional. I would highly recommend that if you need anything to do with bathrooms, plumbing or heating you should use them. You will not be disappointed.
Showing 5 of 32 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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