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Invictus Energy Group Limited

MCS Certified BUS Registered
Suite 47 New Bold Business Centre, Bold Lane , Bold, St Helens, Merseyside, WA9 4TX
Air Source specialistBUS grant eligible27 reviewsServes 12 regions

4.3

27 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Invictus Energy Group Limited

Invictus Energy Group Limited is an MCS certified air source installer based in Merseyside. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Merseyside, WA9 4TX

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.3

27 Google reviews

Based on verified Google reviews

K

Keri M. U

3 years ago

These guys are absolutely amazing at what they do! I would like to thank them individually - Engineer Keith, Apprentice Dylan, OB1 engineer Paul, (Sparky Shawn) office manager James , & Paul Murphy - for getting rid of all the old heating systems and replacing them with new radiators! The price i paid was very competitive and reasonable, i would definitely recommend them! Even the apprentice (Dylan) seemed very professional, and clued on with what he was doing. Owen and Yen made sure to plaster the walls when they removed the old heating system (which most companies said they wouldn't do) and they also cleaned up after themselves too. Great work, thank you so much!

B

Bernadette Maher

6 years ago

We had a boiler fitted by this company and I would have no hesitation in recommending them. The fitters were knowledgeable and gave great advice on the correct type of boiler for our property. The customer after care service was OUTSTANDING. We had a few hiccups but these were dealt with as a matter of urgency. The director, Paul, even contacted us late in the evening to reassure us. The company as a whole is professional, customer driven and easy to contact. Thank you to the team at Invictus for a great job and excellent after service. Highly Recommended.

S

Sarah Chung

2 years ago

We used Invictus to add additional insulation to our loft areas in our house. They also built a storage platform area within the loft. There were a few minor concerns along the way, but these were addressed straight away and everyone that I met from the company seemed very professional. They turned up on time and left the house in a tidy state after the work. Another insulation company had let us down beforehand. In comparison, Invictus did everything we asked for, so overall I'm very happy with the job.

a

allison webster

3 years ago

Would like to thank Keith and Dylan for the installation of my brand new heating system. They were very punctual, professional and extremely hard working. I was kept updated on what would be happeneing at each stage. They were both very pleasant, and good at cleaning up after themselves. Would definitely recommend them. Once again thank you Keith and Dylan. x

A

Andrea

2 years ago

They used to be good but not anymore. I used this company for the last 2 years for my boiler and cylinder annual service, and everything was fine. This year though, they were a total disappointment. I’ve called on the 15th of January and got an appointment for 26th of January. On the 26th the engineer was a NO SHOW. I had to call them and ask what is happening. They then rescheduled me for the 7th of February. Called me the day before to confirm the appointment and on the 7th at 8am they called again to tell me that the engineer is no longer certified to service the cylinder. I’ve cancelled the app and found a sole trader on Trust a Trader and was a way better choice. This year Invictus was a total waste of time and energy. At least someone is answering the calls but other then that, no other positive points.

Showing 5 of 27 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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