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39 Google reviews
1–2 days
Typical install time
M and N Heating and Plumbing Ltd is an MCS certified air source installer based in Oxfordshire.
Based in Oxfordshire, OX16 9UX
Areas served:
3.1
39 Google reviews
Based on verified Google reviews
Dark Jalapeno
Very poor and unprofessional service from this company. The staff are also rude and inconsiderate. I would not even recommend them to tie their own laces up.
thuva sutha
I don’t recommend their services to anyone. Our boiler system was okay up until we got the annual boiler service. Soon after their service we noticed a leakage in the system and they said some other reason and send us an invoice. Very poor service.
Eric Ogden
Boiler serviced by Dan - showed us what he was doing and why so we had a better understanding of the system - went beyond our expectations!
luke boswell
We had no hot water or heating,and had our grandchildren over. Neil came round on the same day and fixed the boiler. Very efficient,and competitive price.Would definitely. Many thanks Neil
Chris Roberts
Unreliable - wouldn’t recommend Monday our en suite toilet started to constantly flow water down the pan after I flushed it. Reported it to our house builder and they hired M and N to fix the issue. Plumber was booked to fix the issue for Thursday same week as it’s the soonest they could get someone out to us (which we believed was an extremely long time for us to have hear constant running water down our toilet and be 1 toilet down), we accepted Thursday as it was our only option. Thursday came round and we got a phone call saying our plumber had phoned in sick and they would have to cancel our appointment today, they rescheduled for next week Friday. Unacceptable for us to have an appointment delayed by over a week.
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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