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Smart Living Energy (uk) Ltd

MCS Certified BUS Registered
17-19 Hill Street Kilmarnock, Kilmarnock, n/a, KA3 1HA
Air Source specialistBUS grant eligible11 reviewsServes 12 regions

5.0

11 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Smart Living Energy (uk) Ltd

Smart Living Energy (uk) Ltd is an MCS certified air source installer based in n/a. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in n/a, KA3 1HA

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

11 Google reviews

Based on verified Google reviews

G

Graeme Arnott

2 years ago

We're delighted with the work that was carried out. We struggled to find someone who could do repairs to a roof with solar panels, but Stewart and his team quickly identified that bird nesting materials were causing the problem. They removed the panels, cleaned the roof, and fitted vents for better air circulation in the loft.

S

Stuart Henderson

8 months ago

Very happy with the installation of our Air Source Heat Pump system. Kieran and Liam worked tirelessly and professionally to complete the job in 3 days. So too, the electricians (whose names we forget) completed their work in a very timely and professional manner. We certainly wouldn't hesitate to recommend Infinite Renewables to anyone wishing to have similar products installed. Thank You again to all at Infinite Renewables for all their help!

A

Alasdair Macqueen

a year ago

We had an air sourced heat pump installed in mid November by Kieran and his team. Although they are a relatively new company the advice given and detail in the quotation got them the job. The removal of my old gas boiler, installation of the heat pump and changing of 9 radiators took one day, albeit a long one. The electricians arrived the next morning and had the pump up and running for lunchtime. Kieran programmed the system and explained the interface, he telephoned the next week to check all was OK and has visited today, after 3 weeks, to fine tune the system and make it more economical. I get the feeling I am dealing with a company and it's staff that really care and will go the extra mile to ensure their customer is happy. Hopefully their after care will follow suit. They delivered on time and within the original quote, sure there were a couple of hiccups but these were dealt with in a sound professional manner.

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Nigel Morgan

a year ago

We had a solar inverter that had failed. Infinite Renewable Energy were on site quickly, diagnosed the fault and replaced the inverter very quickly. Lots of advice offered including that we had pigeons nesting under panels. Should be moved this week and mesh installed by others. I fitted the USB WiFi to the Growatt inverter and Infinite were kind enough to give me their installer number so I could register the WiFi myself. Kind, considerate, friendly, and efficient throughout. Would definitely recommend

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Sean Janczak

2 years ago

We had an amazing experience with Infinite Renewable's. Unfortunately we had cowboys fit the system at first who were recommended by the council. Infinite renewables stepped in after the system went wrong and the company had gone bankrupt. They helped us with a claim with our credit card company and were patient with us until the claim went through. I would highly recommend Stewart Dickson who helped with the engagement. The installation team were efficient and very courteous. The retrofit went extremely smoothly and we are now producing about 3 times the amount of electric than before the system broke.

Showing 5 of 11 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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