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Compare other installers£7,500
BUS grant amount
MG Plumbing Ltd is a air source heat pump installer based in Warmley, Bristol, Gloucestershire. MCS number OFT-502128 is on record; check its current status before booking. It is one of 35 installer listings in Gloucestershire, and one of 31 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 3.4 out of 5 from 14 Google reviews. It covers South West.
35
Installer listings in Gloucestershire
31 registered for BUS
This installer is one of them
#20 of 28
by Google review count among reviewed installers
Other installer listings in Gloucestershire
Based in Gloucestershire, BS30 5NA
Areas served:
3.4
14 Google reviews
Based on verified Google reviews
Called me on the day of the appointment to say that they don’t service the type of boiler I have. The appointment itself was booked two months ago after getting all the details about my boiler. Customer service on call doesn’t seem to care much and very pathetic. Not recommended at all!
Waste of my time. I booked off an afternoon to get my boiler looked at, I waited and they cancelled at the end of the day. Barring in mind this was already rescheduled once to suit the plumber. This meant I missed out on my own income. They were reupoor on updating me. I had to phone them for this and when I got through they stated the plumber was in my area. He was in my area and couldn’t be bothered to do a small job. When I messaged in to complain, the customer service staff (Bev) didn’t even seem to care much. Disappointed and a waste of my time. I certainly wouldn’t recommend.
Can get the job done…most times but it’s the horrible customer service that accompanies it which prompts me to write this review. I don’t appreciate being cut off when speaking to staff on the phone or spoken to sternly like I’m a child. Your staff need training in proving customer service and listening to customers with the aim of understanding their situation and helping them find a problem rather than listening to respond in defense.
Useless people. They installed our vaillant in a new house, every year this goes down, everytime you call them a lady which is not very professional and is rude tell us to either try to fix it ourself or to call someone else as they are not available. Last year we had to call another plumber as they were not available in March to come out. We called them now in October so less than a year since we did the service and they said it would take a month to come out, so they would leave us without heating and hot water for 4 weeks as now is apparently the period they are busy, said the same in March. Do not bother to work with this people as they do not bother to find any solution for you!
Brilliant, actually answered the phone, actually turned up when they said they would, actually didnt rip me off with silly costs. Top class, thank you.
Showing the 5 most recent of 14. Reviews from Google. Read them on Google
Our record lists MCS number OFT-502128. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. MG Plumbing Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 31 of the 35 installers listed in Gloucestershire are registered.
MG Plumbing Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
MG Plumbing Ltd lists South West as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
MG Plumbing Ltd has a 3.4 out of 5 rating from 14 Google reviews, which makes it the 20th most-reviewed of the 28 installers in Gloucestershire with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Gloucestershire include J Green Plumbing & Heating LTD, Lyndon Creswick Heating & Plumbing Ltd and C Brookes Plumbing, Heating & Renewables. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.