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Claim this listingPrimech Building Services
3.9
11 Google reviews
1–2 days
Typical install time
About Primech Building Services
Primech Building Services is an MCS certified air source installer based in Kent.
Coverage area
Based in Kent, ME8 0NJ
Areas served:
Reviews
3.9
11 Google reviews
Based on verified Google reviews
Helen Harrison
We have had excellent service from Primech. They fixed our boiler quickly and efficiently. The two guys that came were professional and tidy. I will not hesitate to use them again and recommend their services.
V K
AVOID! The worst! Everything is falling apart with their management of our estate's plumbing in sw6 London :pipes making noises, water pressure thought the roof trembling behind walls and now in Dec no hot water for the first time I live here in yrs! The HIU audit was by the guy who didn't speak and haven't notified me about the fault, quote and report came 6 weeks!!! after visit with excuse of wating for replacement material cost by 3rd party, which with help of Google I obtained in 1 working day, as well as 3 quotes from HIU plumbers from London, which was half of the cost quoted by Primech! Report was so bad with 2 blurry images, that I had to use prev contractors HIU audit report to obtain quotes! Primech is horrifyingly bad!
Lloyd Smith
Useless company. Avoid. Had three appointments, one was a ‘no show’, and both the other two were attended by inexperience engineers who failed to service our GSHP properly. The management gave unsatisfactory excuses. A different contractor fixed the issue at the first attempt and arrived on time. Chalk and cheese.
anca nalbaru
Worse company ever! STAY AWAY! They will take your money and run away. I had a guy with reg number KR22EGC over, and he was super arrogant!
James Callaghan
Very approachable, amenable and professional company. Took the time out of their day to speak with me outside of hours and help me with my enquiry.
Showing 5 of 11 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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