Regen Renewables Ltd

Neil Peacock

2 months ago

Had samsung 8kw air source boiler and hot water tank installed with the majority of radiators (most 40 years old) replaced over two days. Team of installers were very professional knowledgeable and friendly 👏 👌. So would give a five star review to Rob, Charlie, Jim, Olly and Paul

Susan hesselwood

9 months ago

We contacted Regen Renewables at the beginning of January to say our solar panels were failing to generate any power. After 2 weeks they got back to us and gave a date when they would come. They didn't. They gave us another date - today. It's 4 o'clock and no one has come or been in touch. It's been a beautiful sunny day today so we have lost money. To say I'm cross is putting it mildly.

Ruth Newman

11 months ago

Thank you to Regen Renewables we have a solar system fitted, everyone has been so helpful with the installation, quick and efficient service from all. Cristos the electrician has been great, even though we had a few hiccups, not of his making. Dale also very knowledgeable when he came and did the initial talk to us about how everything would work.

Linda Nannfeldt

last year

The sell is good, although some of the information was incorrect, but has subsequently been rectified. The engineers are good and are well versed in the product. Sadly, the back up and customer service is appalling. Phone calls and emails are ignored or not responded to in any kind of timely manner.

Tim Marsh

2 years ago

I am a retired engineer and had been considering changing our reliable but inefficient 1960's cast iron Glow Worm boiler for many months. I approached three different companies who all came and conducted surveys. I had a number of technical queries arising from the quotes received, but only Regen Renewables answered my queries and visited to both answer the queries and make small changes to the design. It should be stated that the survey and installation were all carried out by experienced and competent engineers who overcame all practical difficulties, were helpful and informative and did a neat job. The basic system was up and running in two days, partly due to me ensuring clear access to all radiators and the F&E tank in the loft. Subsequent queries concerning the operation of the system were answered promptly. Reports by Octopus indicated that the running costs of a Heat Pump System were similar to a modern Condenser gas boiler. I have yet to compare the running costs compared with my old inefficient gas boiler, but of course I have the potential to run the Heat Pump system on electricity from solar power to reduce the running costs. Something which is not possible with a gas boiler. The only drawback has been the time it has taken for me to enlarge the airing cupboard to take the larger hot water cylinder, plus bricking up the old gas flue exit and boxing in the space which contained the old gas boiler, which now contains the new circulation pumps and control systems. You should also be aware that alterations and additions to radiators, if needed, require the radiators to be 're-balanced' to ensure an equal and even flow of hot water in all the radiators. This is standard procedure for any radiator installation. This was another task I took on myself. In my view the 'finishing off' and 'setting up' which I took on myself are beyond the scope of many customers, and they should be made aware of the need and help given to having the necessary trades on standby to get the house back in order. Overall, a happy experience with Regen Renewables. System installed quickly, working well and good support.