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Claim this listingBushby Heating Plumbing & Gas Services Limited
4.6
28 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Bushby Heating Plumbing & Gas Services Limited
Bushby Heating Plumbing & Gas Services Limited is an MCS certified air source and exhaust air installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Kent, TN16 3JR
Areas served:
Reviews
4.6
28 Google reviews
Based on verified Google reviews
Switched On Electrical Service
We have had the pleasure of working alongside Bushby Heating on several air source heat pump installations, and the experience has been nothing short of outstanding. Their technical knowledge and expertise within the heating and renewables sector is exceptional, ensuring each system is designed, installed and commissioned to the highest standard. Communication from the office team has been equally impressive – efficient, organised and always proactive in keeping projects running smoothly. Every member of the Bushby Heating team we have met on site has demonstrated professionalism, reliability and a real commitment to quality workmanship, which makes collaborating with them both enjoyable and seamless. We value the strong working relationship we have developed and look forward to completing many more projects together, delivering efficient, sustainable solutions and keeping customers happy. A highly recommended company within the industry, and hope to fill people with confidence if your looking to choose the right company for the job.
Richard Maury
Our whole heating system was serviced and an underfloor heating installation fault (not theirs) repaired competently, for a reasonable charge. Excellent communication throughout, and they sent two very considerate engineers. Thank you!
G R Morgan-Russell
Once again an excellent service. So good to be able to trust Busby Gas to perform. Many thanks to you all.
Ian Smith
Bushby Heating have been our heating agents for many years. We have always found them to be reliable and good at what they do.
Claire Nuttall
Had a new boiler fitted on a Friday, by Friday evening it had stopped working. Couldn't get in contact with anyone until the Monday when I was told it must be a faulty boiler to contact the manufacturer. An engineer from the manufacturer came out and found that pipework had been incorrectly fitted. Bushby weren't happy but sent someone out to rectify the fault. No apologies or anything just kept asking for their payment which I refused to pay until I knew the boiler was working correctly. Definitely wouldn't recommend
Showing 5 of 28 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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