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Samso Limited

MCS Certified BUS Registered
Kopshop, 6 Old London Road, Kingston Upon Thames, Surrey, KT2 6QF
Air Source specialistBUS grant eligible127 reviewsServes 3 regions

4.9

127 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Samso Limited

Samso Limited is an MCS certified air source installer based in Surrey. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Surrey, KT2 6QF

Areas served:

East MidlandsEast of EnglandSouth East

Reviews

4.9

127 Google reviews

Based on verified Google reviews

r

russell cotty

3 months ago

Samso first talked me through the battery system I eventually selected. I had done a lot of research before going for it and their presentation was excellent backed up in writing, I had a quote from another company all verbal nothing for me to read through. The fitters arrived and it took just over a day for installation they were extremely polite and respectful. They left it spotlessly clean when finished. I had a problem with the app and spoke to jack who liaised with fox and sorted it within 24 hours. I have noticed a saving immediately so well done Samso and all the team keep up the good work

H

Harry Chitty

a month ago

I recently had solar panels installed by Samso Energy, and the entire process—from my first enquiry to final installation—couldn’t have gone more smoothly. Henry was my initial point of contact, and he was fantastic throughout: responsive, knowledgeable, and genuinely helpful in guiding me through the options without any pressure. The sales process was clear and straightforward, with all costs and timelines explained upfront. When it came to installation, the team arrived on schedule, worked efficiently, and kept everything tidy. The system was up and running quicker than I expected, and I felt well‑informed at every stage. Overall, I’m extremely pleased with both the service and the finished result. Samso Energy made the whole experience easy and stress‑free, and Henry’s support at the start really set the tone. Highly recommend.

R

Rodney James

a month ago

Had an initial call with one of the representatives and he stated that I could save by having a system installed. I was of course quite skeptical but the home survey was free to find out if this was the case. I had a calm and patient gentleman over that answered all my questions and worked out how many panels I could have and what the savings could be. We worked out that I could pay monthly to own the system. Since that free home I have saved almost £10,000. Astonishing really. The lads came over shortly after I agreed and fitted the system in a day. Highly recommend!!

R

Ruth Bennett

8 months ago

Very good company from the first appointment, through to the panels being fitted. The electrician (sorry I cannot remember his name) was absolutely great as he had more work than thought, but just got on with it. Everyone cleaned up after themselves and it was all fitted and completed alot quicker than we thought. The battery fits nicely in the hall, and does what is says on the tin. So a big thank you to all the staff, office staff included. David & Ruth.

M

Matt Tuckwell

2 weeks ago

I contacted Samso Energy to enquire about solar options for my home and the team were really helpful and quick to respond. They explained the process clearly and answered my questions about installation and costs. The customer service was friendly and professional, which made the whole experience straightforward.

Showing 5 of 127 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered3 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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