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Solaris Energy Limited

MCS Certified BUS Registered
Unit 22D Barton Business Park, New Dover Road, New Dover Road, Canterbury, Kent, CT1 3AA
Air Source specialistBUS grant eligible55 reviewsServes 12 regions

4.9

55 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Solaris Energy Limited

Solaris Energy Limited is an MCS certified air source installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Kent, CT1 3AA

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.9

55 Google reviews

Based on verified Google reviews

D

Dan Packham

3 months ago

We’ve been using Solaris to maintain and service our heat pump and they’ve been great. They’re Vaillant specialists, which gives us real confidence that the system is in expert hands. A special mention to Adrian, who genuinely goes above and beyond. He’s incredibly knowledgeable, friendly, and always takes the time to explain everything clearly. Nothing ever feels rushed, and you can tell he really cares about doing the job properly. Highly recommend them if you’re looking for reliable, expert heat pump servicing

j

joyce rosemond

3 months ago

Can highly recommend Solaris Energy. As a new homeowner with a ground source heat pump, their expertise has been invaluable. The team were brilliant from start to finish. I explained the problem and sent videos and photos, and they were able to identify the issue straight away. They arrived with the required spare parts and took the time and patience to walk me through all the equipment, so I now properly understand how everything works. I’ll definitely be calling them again for all future servicing and repairs. Brilliant team.

G

Giovanni Orlando

3 months ago

I was looking for a Kronoterm heat pump and had no other option in the country other than Solaris Energy. After an initial delay in picking up my request, this turned spectacularly positive with a great visit by Peter and his son who quickly filled me with confidence and made me realise I was in good hands. Installation took a while due to my unique requirements and location but Dan's crew managed to address all my requests, from the Kronoterm heatpump to the Innova cooling/heating fan coils and my desire for automating the heating system. Yes, there were a few bumps along the way... tuning of the heatpump took a while but Dan listened to the feedback and figured out solutions faster than I could imagine. Now my house is warmer than before at a fraction of the cost. These guys are not cheap but are definitely worth the expense as they come with a wealth of knowledge, experience, motivation and desire to do a good job. All I can suggest to any future customer looking to switch away from gas boilers is to go through in detail any requirement for insulation of the house and refine with the planners the whole project. They are definitely able and willing to make a difference but require collaboration. Thank you Solaris for making my house a better place!

T

Tom Kinally

3 months ago

Solaris Energy installed a Vaillant air source heat pump in my home in 2024. The available space was limited. Yet the engineer managed it and surprised us all. Since then the pump has worked faultlessly. We’ve had one service which was carried out courteously, efficiently and efficiently. I can fully recommend Solaris.

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Nancy Taylor

7 months ago

After a lengthy and frustrating search to find a reliable and knowledgeable firm of heating engineers to accurately assess the issue that caused a breakdown on my Steibel GSHP I contacted Solaris Energy. From booking through to successful completion of repairs I found Solaris Energy to be most efficient. The great communication skills of Victoria, the Resource Coordinator and Adrian, the Heating Engineer meant that I was kept informed of progress and updated throughout the process. I would definitely like to enlist the services of Solaris Energy in future. Their service may not be the cheapest, but I feel it is of superior quality and am confident in recommending Solaris Energy.

Showing 5 of 55 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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