Smart Energy West Midlands Ltd

From start to finish first class service. We've had our boiler replaced and solar panels installed by smart energy amd our energy bills have halved! Best investment we've ever made.

Really great experience from start to finish. The guys were great and respectful of my home. Thrilled for it all to be done and communicated well across the whole process. I would never have believed I qualified for assistance getting this done but so happy I did. Thanks to the team. Loving my warm home it’s made such a difference.

I would very much doubt that this is a genuine review! Smart Energy West Midlands Ltd have just finished an installation at my property. I raised a complaint with them over damage caused by them to my bathroom and refused to sign my completion documents until this was resolved. Instead of compensating for the damage, they decided bypass my and get my landlord to sign for the work. Work which he hadn’t seen and was unaware of my issues. They also have no regard for basic health & safety measures, which I have had to report to the Health & Safety Executors. Thinking it okay to send 1 man to do the work of 3 and also thinking it okay to balance a skip on 2 front garden walls, overhanging onto the pavement, because the manager who organised the skip didn’t get a road permit, or the correct skip for plasterboard. They also had the audacity to try to charge me £200 for this skip and then when they took the rubbish away themselves still wanted the £200, which had never been mentioned before. The director Mr Matthew Dransfield told his manager to take the £200 for the skip off the money offered for the compensation for my bathroom! A skip that wasn’t used and wasn’t correct!!! Be very wary of how this company operates!!! I do have to say that the majority of their install team are fantastic especially Will, Dave & Kieran, it’s just shoddy management!

From the first contact through to the completed installation these guys were first class. Great communication and the 2 engineers who fitted the boiler were superb. If you want a worry free quality experience then look no further. Thankyou everyone at smart energy- john from Glen parva

Smart Energy surveyed my home and installed central heating, loft insulation and air vents and fans. From the start, SE were professional, engaging and knowledgeable. Also, they were creative in designing or planning and, in general, skilful in completing the project. I’d be happy to recommend.