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Claim this listingFincher Utilities Limited
3.1
10 Google reviews
1–2 days
Typical install time
About Fincher Utilities Limited
Fincher Utilities Limited is an MCS certified air source installer based in West Midlands.
Coverage area
Based in West Midlands, DY5 3EE
Reviews
3.1
10 Google reviews
Based on verified Google reviews
Simone Cunningham
Damaged my windscreen due to insecure load on the motorway and apparently aren’t taking liability even though the stones were not covered as per legislation
Leanne
Office staff very pleasant, no complaints about who I spoke to at all. Made an email enquiry, no reply. Called the office. Was told someone would call me back, they never did. They double checked my phone number. Eventually got an email and arranged for someone to come and look at the work needed. Turned up, not friendly at all, took one look at it, said he needed to speak to someone else and would give my details to them to contact me. This was a week ago. No contact received. Gave a lot of work and money to another company!
Chris Millington
Loud, abusive, disrespectful and unprofessional. Absolutely shocking contractors (more like cowboys) and a way of working. Complete disregard for public and road safety. I've never seen anything like it. Be warned.
Peter Clinton
Rock up with no warning, block roads, and when you question them, you get threatened and verbally abused. Have complained to Grain connect, sandwell council, and the police will be next.
T J
Complete lack of respect to residents. Knocking at stupid times in the morning. Completing works for days and days making it hard to exit the property.
Showing 5 of 10 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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