Snugg Systems Ltd

Tom Brickley

4 months ago

A brilliant team and great service. I definitely didn't make it easy for Jo and the guys - with multiple delays on our side. But the ASHP, UVC and installation were perfect. Big thumbs up.

Liam Reilly

10 months ago

Great company, Fantastic service! Highly recommended

Oliver

11 months ago

Cannot rate Jo Haddon and Snugg Systems highly enough. We spoke to a number of local and national heat pump companies while planning and building our house. The range of advice we received was inconsistent, sometimes rushed, and in a few cases clearly not competent. In the end we chose Jo at Snug Systems, and it was absolutely the right decision. Jo is approachable, patient, and clear. She took the time to understand the house, explain the different system options, and talk through what would and wouldn’t make sense in practice. No pressure, no overselling, no vague promises. The installation and commissioning were done properly. The system has been working exactly as expected. The aftercare has also been excellent — Jo has been happy to answer follow-up questions and provided helpful guidance on things like radiator sizing and system optimisation. A nice detail was the handover pack: all documentation, settings, and drawings neatly organised and supplied on a memory stick. It shows the job was done with care and professionalism. Highly recommended. If you want a heat pump installed by someone who knows what they are doing, and who takes responsibility for the whole process, speak to Snug Systems.

Tony Yates

2 years ago

Installation of a Mitsubishi Ecodan 8.5KW heat pump with pre-plumbed cylinder and 11 radiators. I can't recommend Snugg and Jo enough. I am so happy I found them and had them install my heating system. The whole process was so smooth as Jo is so organised and looks after everything. Working with Snugg has been the most pleasurable experience. From the initial call speaking with Jo, right up to completion and aftercare. Jo is so passionate about her work, ensuring the customer gets the correctly designed and installed system. Jo's knowledge of these heating systems is on another level. Snugg have done everything along the whole journey to ensure I have been happy at every stage and at ease knowing I could contact them at any point. It was so nice to have a company that cared about the customer and the system being installed, rather than profit and making as much money as possible. The system was commissioned by the very experienced and knowledgeable Nick {Jo's husband} What an incredible team they make at Snugg. Our house is now so cosy and Snugg. The temperature inside never changes, no matter what the temperature is outside. The system was designed, installed and set up perfectly. The cost of the entire system was very reasonable and the government grant made it a very good value for money. If you are thinking about having a heat pump installed, then Snugg really are the only company you require. I am one very happy warm customer.

Jane meggitt

3 years ago

Snugg systems is highly recommended as Nick Haddon, an experienced and highly intelligent engineer, installed our Air Source Heat Pump and hot water cylinder or the heating and hot water supply to our self build home. I cannot thank Snugg Systems enough as they did a first class, very tidy and neat installation and helped us out when our original installer let us down. Nick and Jo are very reliable and there was very good customer communication throughout the project. Joanna takes the time to research into the system design beforehand which gave us a great outcome - you can be sure of an air source heat pump that is properly sized and fit for purpose with lots of energy savings too! Jo provided a great final handover pack for building control : sorting out everything including the all important grant, with information on regular maintenance schedules and how to adjust the system. Highly recommended x 2. Rest assured, they really know what they are doing!