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Claim this listingThe Energy Centre (nw) Ltd
5.0
6 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About The Energy Centre (nw) Ltd
The Energy Centre (nw) Ltd is an MCS certified air source installer based in Lanarkshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Lanarkshire, BB2 7JA
Areas served:
Reviews
5.0
6 Google reviews
Based on verified Google reviews
FrostbiteTRM
Just had my Air source heat pump fitted and the attention to detail is amazing, the pipe work is really well worked and clean! The lads were very polite and did an awesome job not only completing the job quick but put everything back where it was. Can’t fault them at all :)
Danny McKeown-Henshall
Contacted Chris and Lucy on recommendation from our solar panel installer (RED Electrical) during last year regarding a new ASHP installation to replace an ageing gas boiler, Chris attended for a socially distanced quote and work took place in January (just finished). Really spot on work, team of three of them all professional, clean and swift with their work but also considerate for us being without heat for a period of time during installation. Overall a great service, really nice install and the system is running perfectly. Great after service too - with Chris attending to check after a few days that all settings were right and that the house was warm etc. On site training given and advice about future servicing and warranty requirements for the unit. Really highly recommended. ✅
G Dear “Spruce”
I contacted Chris at ECNW as i had a very badly installed ASHP. He kindly agreed to travel to mid Cumbria and sort out all the issues. He and his team are knowledgable and friendly and worked very efficiently. He was genuinely disappointwd in the workmanship of the previous installer. I have no hesitation in recommending him.
Andy W
After being let down by another company Chris and his team went above and beyond to get a air source heat pump installed for us. They were incredible knowledgable and worked tirelessly to get our heating working to allow us to move in. We were a bit sceptical about installing an air source heat pump in our new build, but as Chris said we will never go back to gas. Andy Cumbria
Paul Hannant
Chris and his team provided a great service, providing a quote for everything we required. Helpfully assisted in gaining EPC and explaining RHI whilst making sure that we were happy with everything before leaving. Would recommend an ASHP for everyone and for it to be installed by Energy Centre (NW). Good job, thank you.
Showing 5 of 6 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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