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Village Heating Co

MCS Certified BUS Registered
The Stables, Morgans Yard, Uckfield, East Sussex, TN22 1RN
Air Source specialistBUS grant eligible30 reviewsServes 1 regions

4.7

30 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Village Heating Co

Village Heating Co is an MCS certified air source installer based in East Sussex. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in East Sussex, TN22 1RN

Areas served:

South East

Reviews

4.7

30 Google reviews

Based on verified Google reviews

H

Holly Mills

2 months ago

Fantastic company, would highly recommend! After attempting to repair my old boiler and finding it was actually beyond rescue, Village Heating very quickly organised a visit for a quote and then fitting of a brand new boiler within 10 days. Jamie, their engineer, was great, he worked carefully and respectfully in my home and created the neatest pipework I've ever seen! I couldn't believe how much work he did in one day; the electrician was booked ready for the second day and it was all done in no time at all. The ladies in the office were very easy to talk to as well, they actually told me I had an immersion heater, which was great news when I thought I had no hot water!! A new boiler installation can be a daunting prospect, but the team at Village Heating made it easier than I had expected. Thank you!

A

Ant&Eve

2 months ago

The service I have received from this company has been excellent from start to finish. From Darren, the owner to Alison in the office to the James, the engineer who installed my new boiler, they were all polite, friendly and efficient. I was not the easiest of customers, changing my mind on things and probably being a bit of a pain but Alison couldn't have been more polite and understanding. I would not hesitate in recommending them to my friends and family!

P

Peter Cuthbertson

3 weeks ago

Boiler replacement went really well. Felix coordinated everything. Everyone turned up on time and were really professional in their work and friendly. Felix found water in the oil tank and sorted it's removal.

J

Jane Loveday

3 months ago

We had an odd problem - hot water getting hotter and hotter, but boiler controls switched to off. We didn't dare switch the heating on, so thought we'd be faced with a very cold week ahead. We called Village Heating on Monday morning & they managed to get someone out to us that day. Felix instantly diagnosed the problem and replaced the faulty part. Excellent service. While he was there, I mentioned another small (but not urgent) issue with a radiator - again, he knew straight away what the fault was & has since been back and fixed it.

J

Jane Bradley

4 months ago

First time ‘boiler service’ from VH and was suitably impressed with Felix. He was prompt, extremely professional and knowledgeable; together with being friendly and respectful. A definite 5 star review and would definitely use VH again and recommend.

Showing 5 of 30 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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