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Paynes Heating and Plumbing Services Ltd

4.2263 reviews
MCS number on record BUS registration on record
East Sussex, TN22 5JL

This listing is unclaimed, so its contact details are not published here. The directory is not accepting quote requests for this listing.

Compare other installers
Air Source specialistBUS registration on record; verify statusCoverage listed for 2 regions; confirm postcode

£7,500

BUS grant amount

About Paynes Heating and Plumbing Services Ltd

Paynes Heating and Plumbing Services Ltd is a air source heat pump installer based in Blackboys, East Sussex. MCS number NIC-1390 is on record; check its current status before booking. It is one of 38 installer listings in East Sussex, and one of 33 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 4.2 out of 5 from 263 Google reviews, the most-reviewed of the 28 installers in East Sussex with Google reviews. It covers London and South East.

System typesAir Source
BUS grant handledYes

How Paynes Heating and Plumbing Services Ltd compares in East Sussex

38

Installer listings in East Sussex

33 registered for BUS

This installer is one of them

#1 of 28

by Google review count among reviewed installers

Other installer listings in East Sussex

Compare all 38 installers in East Sussex

Business details

AddressOakTreeBarn, Lewes Road, Blackboys, East Sussex, TN22 5JL

Coverage area

Based in East Sussex, TN22 5JL

Areas served:

LondonSouth East

Reviews

4.2

263 Google reviews

Based on verified Google reviews

Ian McClelland
4 days ago

This time the gas boiler was replaced. Once again friendly, efficient and courteous staff. Carried out work promptly. Happy to use their services again.

Roger Warlow
5 days ago

Previously had a really good impression of Paynes after dealing with them for 5yrs+ for routine servicing and several heating related jobs but today completely changed my opinion unfortunately. Booked annual heating service/safety check 10/9 for 14/10 am. At 1pm I had to call to ask where engineer was, having been waiting since 8am. Got a callback from the office at 1.30pm to tell us that engineer had cancelled the call as he wasn't qualified, but nobody (engineer or office) thought to tell us! Cock ups happen, but this was followed by the admission that they no longer had engineers qualified to do our work (Aga Rayburn cooker/integrated heater) after a retirement! Why did you take our booking and make us waste time when we could have sourced another supplier? Shame, but this has been an unprofessional episode, completely unlike our previous experiences. This follows a significant price hike - paid £90+vat in 2025, but advised that was now going to be £120+vat, 33% inncrease!!! Onto to a new supplier!

Joanna Crittall
2 weeks ago

Always use Paynes, wouldn’t trust any other company, great work

Gill Fleming
last month

Annual service of my oil fired Boiler carried out by Dave As always friendly efficient service from Paynes . Happy customer

JOHN PEGLER
2 months ago

VERY POLITE ENGINEER. INFORMED ME OF WHAT HE WAS DOING

Showing the 5 most recent of 263. Reviews from Google. Read them on Google

Frequently asked questions

How can I check Paynes Heating and Plumbing Services Ltd's MCS certification?

Our record lists MCS number NIC-1390. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.

Can Paynes Heating and Plumbing Services Ltd claim the Boiler Upgrade Scheme grant for me?

Yes. Paynes Heating and Plumbing Services Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 33 of the 38 installers listed in East Sussex are registered.

What types of heat pump does Paynes Heating and Plumbing Services Ltd install?

Paynes Heating and Plumbing Services Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.

Which areas does Paynes Heating and Plumbing Services Ltd cover?

Paynes Heating and Plumbing Services Ltd lists London and South East as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.

How is Paynes Heating and Plumbing Services Ltd rated?

Paynes Heating and Plumbing Services Ltd has a 4.2 out of 5 rating from 263 Google reviews, which makes it the most-reviewed of the 28 installers in East Sussex with reviews. Read the most recent reviews above, and ask for references from installations of your house type.

How do I get a quote from Paynes Heating and Plumbing Services Ltd?

This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in East Sussex include Brookman Plumbing & Heating Ltd, KCC TEAM LTD and Optimum Renewables LTD. Check each firm's current certification and service area.

Listing details to check
BUS registration on record; check current status
Quick facts
Regions covered2 areas

Boiler Upgrade Scheme

£7,500

off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system

A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.

On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.

Compare every UK heat pump grant →

Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.

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