Abel Environmental Services Ltd

Our air source heat pump was serviced recently, and Colin did an excellent job. He worked efficiently and clearly knew his stuff. He also went the extra mile by setting up the MelCloud app on my phone, which makes it much easier to control the system. Since we only moved into Long Barn in February, all the Wi-Fi settings were still linked to the previous owners, but Colin sorted everything out without any fuss. It’s great to have everything running smoothly now – excellent service and very professional throughout. Highly recommended.

AES designed and implemented my heat pump and quite complex UFH system a few years ago, and is still servicing it. They have been truly professional from start to finish (and ongoing) and I warmly recommend them to anyone looking for peace of mind.

Highly recommended. Friendly, professional and great at what they do. AES replaced an oil range powered heating and hot water system with an air source heat pump. Radiators were all also upgraded. Matt did a thorough assessment of the heat loss of the building and made recommendations for an appropriate system to install. Matt and his excellent team then installed the new system, and dealt brilliantly with all the problems that cropped up along the way. The new system has exceeded expectations and keeps the house consistently warm whatever the outdoor temperature. When there was an issue with the system they responded promptly and helpfully and got it sorted. We now live in a cosy zero-emissions house, free from oil fumes. I'd highly recommend AES to everyone.

What an amazing job. From start to finish everything went so smoothly. Solar installations seem to bring with them many horror stories, but no in this case. Everything happened when we were told it would. The scaffolding went up on the Friday. We had a visit as well to double check positions of equipment and to check the roof. Then on Monday a swarm of tradesmen arrived, they started at 8.00am and finished at 7.30pm. The quality of the work was outstanding.

AES installed our new ASHP as well as laying underfloor heating and replacing most of our radiators. They have been excellent from start to finish (and beyond the finish, actually). From our first consultation they were very open and honest about what I wanted and how they could do it, helping me to understand the new (to me) heating technology involved. The installation was professional, tidy and done by an AES team, not random subcontractors. The proof however, is in the pudding, and the house is now nice and warm and the system works exactly as it should. Thoroughly recommended.