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Claim this listingApex Plan & Build Ltd
5.0
7 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Apex Plan & Build Ltd
Apex Plan & Build Ltd is an MCS certified air source installer based in n/a. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in n/a, TW5 0HA
Areas served:
Reviews
5.0
7 Google reviews
Based on verified Google reviews
nick linegar
Apex Energy and Heat Pumps were awesome! The whole team was friendly, professional, and made everything super easy from start to finish. The installation went really smoothly, and they took the time to explain how it all works. The new heat pump is amazing — my place feels so much more comfortable already! Definitely recommend these guys to anyone thinking about getting a heat pump.
Rita G
We couldn’t be happier with the outcome. Kam and his team are a credit to their profession, combining technical expertise with genuine courtesy and reliability. We would highly recommend Apex Energy to anyone considering a heat pump installation, they truly set the standard for excellence.
ABC Lofts
I have used Apex plan for my heat pump systems on multiple projects and I really can’t recommend them highly enough. Kam always arrives with a smile on his face, happy to work, he takes his service very personally, always aiming to please and help out where he can. He is very easy to work with, amazing attention to detail, very professional, amazing knowledge on his product and can’t do enough to help out. I would highly highly recommend apex plan for any heat pump needs.
André C
Absolutely brilliant service from start to finish, Kam and his Apex Energy team installed our new Vaillant heat pump quickly and professionally, everything was explained clearly, and the system works perfectly. Highly recommended
KD
Kam supplied and installed our new Vaillant Heat Pump. He has a strong grasp of renewable energy options and took the time to walk us through everything, helping us choose the ideal setup for our home. I highly recommend Apex—excellent work from Kam and the team.
Showing 5 of 7 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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