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Claim this listingTotal Energy Service Ltd
4.7
95 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Total Energy Service Ltd
Total Energy Service Ltd is an MCS certified air source installer based in Dorset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Dorset, DT11 7UZ
Areas served:
Reviews
4.7
95 Google reviews
Based on verified Google reviews
Timothy Newman
TES arrived within a couple of hours to assess my small yet persistent leak. The next day everything fixed all new connections and valves- very professional and a job well done.
Kevin
The guys did a fantastic job changing our oil tank. So friendly and helpful and they made sure all settings were sorted before they left. Highly recommend this company.
Laura Millen
Following a reminder from this very professional company, Eban came today to service my boiler. As before, he was very friendly, courteous, ultra helpful and went round the house bleeding radiators as the pressure was a bit low on the boiler. His apprentice was equally friendly and pleasant. I would be glad for a note to be made on my account that I would always like to have Eban service and maintain my boiler - each time he has been, I have felt reassured and confident in a job well done. Thank you.
Catherine Huthwaite
The plumbers did a wonderful job and the team of 4 worked well together. They needed brilliant problem solving skills as my house is a little unusual. Even my pets gave them a stamp of approval.I love the look of the new shower and would like to thank Rob for his idea of using a printed screen.
Andy Naylor
We had our existing warm air heating removed and replaced with a Worcester boiler and radiators by Total Energy. Rob is very knowledgeable and his advice helped us make the decision to switch. Liam and Fin are very conscientious and carried out the majority of the work and what an excellent job they did. Both were very professional, tidy, polite, approachable, understanding and kept us advised of progress along the way. They are both very customer focused and an asset to the company. We are immensely pleased with our new heating system.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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