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Clairglow Heating Ltd

MCS Certified BUS Registered
Unit 9, Bourne Enterprise Centre, Wrotham Road, Borough Green, Kent, TN15 8DG
Air Source & Exhaust Air specialistBUS grant eligible36 reviewsServes 1 regions

3.9

36 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Clairglow Heating Ltd

Clairglow Heating Ltd is an MCS certified air source and exhaust air installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source, Exhaust Air
BUS grant handledYes

Coverage area

Map coming soon

Based in Kent, TN15 8DG

Areas served:

South East

Reviews

3.9

36 Google reviews

Based on verified Google reviews

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Christine Little

a month ago

I have had a really good experience with Clairglow. I’ve got fitted with new radiators yesterday. But this morning. I woke up and I didn’t have any cold water and hot water is very scarce. I called The company and spoke to Nicola who is extremely helpful and sent somebody round immediately this morning to get the problem resolved. I really can’t fault them. The whole process has been so smooth and I’m really grateful Say thank you to Nicola and the whole team for the amazing work that they’ve done thank you Christine

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Tommy Brooks

5 months ago

They installed a new boiler for me on behalf of Southern Housing. The work was carried out swiftly without complication, the boiler is very nice and modern, the workman were all respectful of the property. I think they still have to finalise the job with a few things but overall I'm really happy with their work. Thank you ✌️

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The Gaming Noisemakers

2 years ago

Workmen damaged my vehicle parked outside while bringing materials in. The supervisor was very rude and won’t acknowledge the damage their workmen caused and I’m going to small claims to recover my costs. Wish I never heard of clairglow and I won’t be using or recommending them to anyone. Even people I don’t like. If I could give less than one star I would. Only use these guys if you want your no claims bonus ruined.

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The Coffee Connoisseur

4 months ago

I recently arranged a boiler installation and was thoroughly impressed by the clarity and support provided throughout the process. Communication was excellent—any changes or updates were shared in advance, ensuring everything ran smoothly. The engineers were informative and courteous, clearly explaining what needed to be moved and why. They worked efficiently and left no mess behind, making the entire experience seamless and stress-free. From start to finish, the team delivered a service that was both simple and highly efficient, putting the customer’s mind at ease with their professionalism and supportive approach. I would highly recommend them without hesitation.

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The Creative Workshop

6 years ago

I would like to thoroughly recommend Clairglow after the great service I have just received when they replaced my boiler. After my boiler broke down they sent a surveyor who came the next day. The following day the Engineer arrived on time to fit the new boiler. Very pleased with the work that was carried out. The Engineer showed me how to operate the new boiler and left everything very tidy. Very happy to have a nice warm office again. Thank you Clairglow!

Showing 5 of 36 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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