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Correct Contract Services Ltd

MCS Certified
21B Hopkinson Way, West Portway Industrial Estate, Andover, Hampshire, SP10 3ZE
Air Source & Exhaust Air specialist55 reviewsServes 1 regions

2.7

55 Google reviews

1–2 days

Typical install time

About Correct Contract Services Ltd

Correct Contract Services Ltd is an MCS certified air source and exhaust air installer based in Hampshire.

System typesAir Source, Exhaust Air

Coverage area

Map coming soon

Based in Hampshire, SP10 3ZE

Areas served:

South East

Reviews

2.7

55 Google reviews

Based on verified Google reviews

t

thomas fowler

2 weeks ago

Pls let me warn you about the type of people this company employs and asks to represent them! Who ever the driver is? Cleary he had forgotten that he was driving a marked Van when he was throwing dirty signs and verbal abuse and what seems to be coffee out the window and on to my car! Myself and other road users couldn’t believe it.. I’ve reported the incident to the police

S

Stacey Gould

6 months ago

If I could give this company no stars at all I would. Destroyed a brick arch way in a Victorian building, refilled holes they made with cement not lime mortar, supervisor changed position of extractor fan from the job sheet, despite us explaining why this was not a good idea, now have rain water pouring in every single time it rains, fan is still connected to electric 2 weeks later, had an appointment on 5th September, no one turned up, no phone calls to let us know so lost a day's earnings as we are self employed. Customer service is non existent, £18 million pounds in funding, absolute cowboys!!! Still waiting for this fan to be disconnected and removed and I will be warning all residents of the poor quality of work.

J

Janet McDowall-Kevan

a month ago

Very pleased with the work that have been carried out in my home and everything back how it was, clean and tidy. Good workmanship Working together works well. Thanks to all the team

S

Sylv Cunniffe

a month ago

absolutely dreadful service avoid at all cost. From a story of locking a van in a shed and no one had they key to just not turning up 4 times when appointments arranged and having to take time off work. The workmen are lovely but the management of this company is woeful. They didn't even know that work wasn't done minus 5 stars

P

Paul Fletcher

2 weeks ago

CCS were meant to finish the work on my home today, as it was delayed after CCS didn't schedule the scaffolders in. No one turned up wasting annual leave, and leaving my non-compliant and potentially unsafe. I'll be putting in a formal complaint against CCS. Probably won't make any difference.

Showing 5 of 55 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Regions covered1 areas

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