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Eco H2o Services Ltd

MCS Certified
5 Forth Place, Lossiemouth, Moray, IV31 6RQ
Air Source specialist12 reviewsServes 1 regions

5.0

12 Google reviews

1–2 days

Typical install time

About Eco H2o Services Ltd

Eco H2o Services Ltd is an MCS certified air source installer based in Moray.

System typesAir Source

Coverage area

Map coming soon

Based in Moray, IV31 6RQ

Areas served:

Scotland

Reviews

5.0

12 Google reviews

Based on verified Google reviews

D

David Hodgson

5 months ago

Eco H2O recently installed a heat pump and underfloor heating for us, and the experience was excellent from start to finish. They went to great lengths to coordinate with other trades and manage unforeseen challenges, always with a helpful and professional attitude, and always putting my family first. The quality of their work is outstanding, and they’re a pleasure to work with. I couldn’t recommend them more highly.

E

Elliot Hadfield

8 months ago

Contacted EHI to come replace my old boiler with a band new system after hearing good things from a friend. Very short turn around from first contact and I’m very impressed with the final result. Rhys was polite and very tidy. Would recommend to anyone wanting anything boiler related, I’ll be back in touch to book in any future services. Thanks again!

M

Mike Forsyth

9 months ago

I had an excellent experience with the entire team at Eco H2O. From my first contact with Evelyn at the office, who assisted me in getting a replacement for my single-skin oil tank with a bunded one, everything went smoothly. She scheduled an appointment for Liam to come take measurements, and we received a quote within a week. The arrangements for installing the new tank, along with draining and disposing of the old one, were made efficiently. Liam and Mark arrived early on the installation day, and the work was completed in just a few hours. I cannot fault the service provided; they even had to make adjustments to the tank pad, but nothing was too much trouble for them. The team was polite and very helpful, and they made sure to tidy the garden and remove all mess created during the installation. I would definitely recommend Eco H2O to anyone. We are planning to have a new bathroom installed in the future, and I will be reaching out to them first for quotes.

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Ian Grant

9 months ago

2nd time I've used Eco H2o for a boiler (1st one didn't fail, just a very big house the requires two boilers), and happy as ever. Had all items delivered on Friday ready for an early Monday start and were finished in no time without upsetting my disabled mother. Pleasure to deal with from start to finish, highly recommended.

S

Sean Malone

9 months ago

Great support from Liam, Mark & Evelyn. Always on site when promised and they take a pride in their work, including everything is in a neat and tidy way on leaving. We are currently doing our forever home and based on the recommendations from Liam we are going for an ASHP was very sceptical before but have done a lot of research. Installed correctly they are the cheapest way forward. Liam has done a lot of additional study in this field and this shows in his knowledge and understanding of complex setups. I would happily recommend them to anyone Sean

Showing 5 of 12 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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