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Claim this listingNeil Hadden Plumbing and Heating Ltd
4.1
22 Google reviews
1–2 days
Typical install time
About Neil Hadden Plumbing and Heating Ltd
Neil Hadden Plumbing and Heating Ltd is an MCS certified air source installer based in Moray.
Coverage area
Based in Moray, IV30 6NF
Areas served:
Reviews
4.1
22 Google reviews
Based on verified Google reviews
Peter Hoyle
Lovely company to deal with. Prices were fair, everyone we dealt with was friendly and helpful. Parts used are a good quality and work was carried out in a timely manner. Would definitely use again. Thanks a lot! 👍
George Duthie
I would thoroughly recommend Neil Hadden Plumbing to anyone wishing to replace their gas boiler. We had a very competitive quote from Neil and the work was completed to a very high standard indeed. Those that know me know that I’m not the easiest to please! Mike’s work is first class indeed. Many thanks Neil.
Gillian Ogg
Neil hadden is an exceptional plumbing buisness. Iv had a couple of jobs done by them. I phoned and they came out same day absolutely great great service. Don't know what id do without them. Would recommend Neil's businesses everyone. Great service guys. 👍👍👍👍👍👍👍
Paweł A
Contacted me in the evening to let me know they will have few jobs in my area next morning. Did not care if I can manage to be in. Whenever I tried to contact them to arrange a more suitable time and with a bit longer notice they either did not answer or said, they have no other jobs around my area. So it had passed 3 months already
Linda Cameron
Excellent service , would definitely recommend, we had new boiler and 3 new radiators fitted , Mike & Scott were absolutely first class .
Showing 5 of 22 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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