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Flowtech Heating & Plumbing Limited

MCS Certified BUS Registered
Kingford Barn, Pancrasweek, Devon, EX22 7JX
Air Source specialistBUS grant eligible25 reviewsServes 1 regions

5.0

25 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Flowtech Heating & Plumbing Limited

Flowtech Heating & Plumbing Limited is an MCS certified air source installer based in Devon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Devon, EX22 7JX

Areas served:

South West

Reviews

5.0

25 Google reviews

Based on verified Google reviews

S

Stuart Ibbotson

7 months ago

Outstanding team, highly professional and very friendly. This is the second heat pump installation they have done for me and I wouldn’t hesitate to call them again if I need a third! Fabulous.

D

Duncan Coventry

10 months ago

John recently replaced our air source heat pump. He was a recommended installer by Grant, I can see why! An outstanding service, very professional and great communication. Nothing was too much trouble despite finding problems to encounter along the way. Felt like we were in safe hands, I cannot recommend highly enough!

N

Nikki White

9 months ago

The service we received on having our new boiler fitted was second to none. Very polite guys and always cleaned up before they left for the day. I would highly recommend them for any heating and plumbing needs. I would give more stars but I can only choose 5. Thanks again.

S

S Grover

10 months ago

Highly recommended! Great communication and a responsive, friendly and professional team. We upgraded our boiler, heating system and controls and received good advice and great service.

S

Sarah Blake

3 years ago

From the first contact, using the form on the easy to navigate website, to resolution I was kept informed of all progress by Emma who gave way over and above the normal customer service. John visited the following day and determined the fault and explained everything to me. He fitted the part the next day with help from other engineers due to its location, who were all friendly, personable and professional. Again, great customer service. I have had no problems since and everything is working as it should do. I will definitely use Flowtech again and would recommend them to anyone. Thank you

Showing 5 of 25 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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