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Happy Energy Solutions Ltd

MCS Certified
Unit 1, New Road, PERRANPORTH, Cornwall, TR6 0DL
Air Source specialist23 reviewsServes 12 regions

2.8

23 Google reviews

1–2 days

Typical install time

About Happy Energy Solutions Ltd

Happy Energy Solutions Ltd is an MCS certified air source installer based in Cornwall.

System typesAir Source

Coverage area

Map coming soon

Based in Cornwall, TR6 0DL

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

2.8

23 Google reviews

Based on verified Google reviews

J

Jessica Hanner

a year ago

would appreciate people who do work in my attic not to go through my bags! my bridesmaid dresses are all over the new installation that has been put up there which has obviously just been thrown about!! and all my Christmas decorations has been chucked to the back of the attic! which i asked them not to do. i offered to bring it down but as it was only a few bags they said it would be fine. all my stuff has been carefully placed in my attic so I physically wouldn't have to climb in now I can't reach anything without climbing in there!!

E

Elaine King

3 years ago

This organisation are time & money wasters. No doubt someone is getting rich quick but they are not helping the vulnerable to have warm homes. Applied to them for grant in February, they responded with emails & sent an assessor out for half a day to consider what could be done to heat my home. I have heard nothing since. They do not answer phone or respond to emails. I feel scammed! They have all my personal data & have been inside my home I am now concerned about their rationale for investing time & money but take it no further.

P

Philip Simpson

2 years ago

Contacted this 'company', in early 2022, to see what energy saving materials they could install in my home. All sounded quite positive initially, and they sent someone out to do a whole house survey at the end of April. The surveyor told us it would be about 12 weeks before we'd hear from Happy Energy, regarding any work they'd do on the property. Since the date of that survey, we've heard nothing from the company, and I've tried emailing them several times, and when you phone them, all you get is a recorded message! What a complete bunch of Strokers! Seems like other people have gone through the same frustration with 'Happy Energy'! AVOID like the plague!

V

Vanessa Bucknall

a year ago

This would be 0 stars if the option was available. Came on the 25th July to lay loft insulation in my elderly mother's home and things were taken from the loft. Bags were clearly opened that were previously completely full and cable tied closed together, now some of them the cable ties have been cut off and are half emptied, shame on the installation team involved 😠

s

sarah killick

6 years ago

Wasted a morning off work to have a survey done for a new boiler. The gas man who condemned my boiler recommended them. He said they dealt with grants and I might qualify for something towards the cost, even though I work full time. I knew I was going to have to pay money towards it as I have an old back boiler, so a new one would need to go in a different location. The chap who did the survey clearly wasn't happy with my plans to want it in the bathroom - the airing cupboard was his preference! I'm sorry - but if I'm paying, then I'll have it where I like thanks 🙄. They also did a quote for loft insulation at the same time. This quote I received quickly, but I had to ring them to chase the boiler quote. It was then that I was told the rules had changed and now it was a requirement that underfloor insulation was in place (this was not mentioned in the initial consultation) to get any kind of grant towards the cost. I was told they could send an email to double check this information though and that they'd get back to me. That was 2 weeks ago now. I've been without a boiler for a month so have booked an installation with another company.

Showing 5 of 23 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Regions covered12 areas

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