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Claim this listingHeat Save Scotland Ltd
5.0
4 Google reviews
1–2 days
Typical install time
About Heat Save Scotland Ltd
Heat Save Scotland Ltd is an MCS certified air source installer based in Lanarkshire.
Coverage area
Based in Lanarkshire, G2 1BP
Areas served:
Reviews
5.0
4 Google reviews
Based on verified Google reviews
justin macalister
Gemma and Maria were wonderful at getting our paperwork set up, submitted and survey arranged. The process was very quick. They were also very responsive to technical questions. The team performing the installation were excellent and worked well with me when we did encounter a rare technical issue, which we resolved immediately. My solar and battery system is now ticking over nicely and I can't thank Gemma's team enough.
Neeki A
Gemma has been the most wonderful part of bringing my home into the 21st century! From our first interaction, she has shown endless patience and support while I battle through the government grants and loans system and shared her insights which have been massively helpful. Since beginning work with her team, every single member that had come to work on insulation, plaster works, do surveys, etc. has been polite, considerate and cleaned up after themselves quickly. She has been incredibly flexible as I dealt with funding delays and been the best value on top of all that. I have been in contact with so many companies since beginning my home improvement journey and not a single one has as much consistency as this one in providing an entire team that cares and treats you like a human, not a profit. I recommend this company in a heartbeat to anyone I know, companies like this are rare gems in an industry that has broken so many peoples trust. Heat Save Scotland should be the posterchild for how things should be done. Thanks for all you have done and continue to do.
Nikki White
Fantastic customer service. From start to finish. Very friendly crew. Job completed on time, and exactly as we requested. Could not be happier with service, product and people. Thank you 😊
Jamie Urquhart
Amazingly accommodating and helpful
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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