Is this your business? Claim this free listing to add your details, photos and start receiving enquiries.
Claim this listingHES Plumbing & Electrical Ltd
5.0
17 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About HES Plumbing & Electrical Ltd
HES Plumbing & Electrical Ltd is an MCS certified air source installer based in n/a. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in n/a, HR4 9HN
Areas served:
Reviews
5.0
17 Google reviews
Based on verified Google reviews
Alan Dickson
We can't fault the service given by HES. From recommending the system to installation the whole process was very straightforward. The installation team, Nick and Olly were pleasant, well organized and tidy! Highly recommended.
Andrew Knowles
I asked HES to quote for the provision of a Solar PV System at our property in Herefordshire. Martin was very helpful and over the course of 2 visits we agreed that a system with 12 PV panels and a 9.5 KWh battery would be a good option. Due to the age and orientation of the house roofing the system that was designed consists of 6 PV panels that are ground mounted facing notionally South and 6 PV panels that are mounted on the garage roof facing notionally West. The system (panels, hybrid inverter and battery) was installed and commissioned last week by Nick and the team and so far is performing as I had hoped. HES tend to use high quality components which come with good warranties, the battery and inverter are GivEnergy for example. The installation has, to my eyes, been carried out to a high standard. HES did all the electrical work I just had to make sure that the groundworks were ready, including the cable trenching. Ground works would of course not be necessary with most roof based systems. HES have been great to deal with so far and it was nice to be able to use a local company that has some apprentices!
john feeney
The team led by Martin and Nick were pleasant efficient and prompt. Very easy to converse with and no hard sell. Honest and straight forward.
Colin Smith
From the initial enquiry to the final commissioning of the system HES were very professional, understood our requirements, recommended and fitted a system which was within our budget and meets our needs. Nick and Olly who did the installation worked in a very tidy and efficient manner, and were very pleasant to deal with. Martin who did the commissioning was knowledgeable, and happy to answer all the question I had ensuring I understood how everything works. We would highly recommend HES for your Solar project.
John Cook
As a historic Church in the centre of Hereford we had a difficult site and project to manage. From start to finish dealing with HES was a joy. Polite, friendly and very professional. This was a big project that took a lot of planning. Happy to say we now have 28 solar panels on our Church roof, which are are delighted with. 5 star job from start to finish.
Showing 5 of 17 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
Check your eligibilityReady to get a quote from HES Plumbing & Electrical Ltd?
Free, no obligation — we'll connect you directly
Similar to HES Plumbing & Electrical Ltd
