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Claim this listing2.6
7 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Sureserve Compliance Central Limited is an MCS certified air source and exhaust air installer based in n/a. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in n/a, IP14 1WF
Areas served:
2.6
7 Google reviews
Based on verified Google reviews
Molly
Awful service, I waited home for my gas service appointment which was given between 8-12. At 11:20 I had a letter out through my door saying my gas had been turned off! I was home and no one knocked on my door or pressed my flat buzzer to even attempt to come in. Phoned up and was said I will be put as a emergency to turn the gas back on and it’s now been over 24 hours me my partner and 6 year old son have been left with no gas or hot water in winter!!
Lisa Compston
I have just had a young gentleman called Codie out from this company to do some repairs in my property. He is an asset to your company spoke me through what he was here to do, spoke me through after what he had done, sorted the Repair in the pipes, fixed the heating, sorted my radiator. Left no mess. What a well mannered, pleasant young gentleman 👏 customer service is in point.
Georgia Bibbey
If I could give this company 0 stars I would. Multiple appointments no one has tuned up. They have now capped my gas in -1 temperatures with a 4 year old and a 6 year old in the home. When i called to enquire about the I was simply told to contact my landlord and no helpful or even polite advice was given. Will be pursuing with further complaint.
dale mcmillan
Absalute shambles of a company always giving me appointments then telling me no engineers assigned to the job or just don't turn up . The amount of days of I have had to have and the money I have lost due to this company . What an absolute joke
Paul Oxby
Clean and tidy helpful staff
Showing 5 of 7 reviews. View all on Google
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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