Neon Heating & Boiler Services Ltd

Olivia Krieger

3 months ago

Neon heating has gone above and beyond to help sort out our bathroom. Neil was very helpful, along with all the office staff. Darius was exceptional and takes real pride in his work. Can't recommend neon heating enough.

Melissa Matterson

4 months ago

Very pleased with our back boiler service that we recently had done by engineer, Austyn Johnson from this company. He arrived on time and got straight on with the job in hand. We found him to be friendly, very knowledgeable and he explained how the back boiler system worked and answered all our related questions. Will definitely do business with Neon Heating and Boiler Services again.

Ivan Ivanov

5 months ago

Big promise and extortionate price on the parts . Sent me invoice with price for ignition electrode 67 pounds plus VAT . Same part is from 15 to 29.99 pounds range online! To the owner . I am NOT questioning the price of the labour, as you are completely aware I am questioning your parts 5x times high cost . Will find out your supplier and will buy the same part as I have the packaging. Then will come in your office to should you the proof and will wait for your apologies! Would be very good if to tell your customers the parts price you intend to change before they book you . Ops if you do you will never have ANY customers. When I questioned the invoice they said that will raise the issue whit their Suppliers! Stay away if you don't want to be in The same situation. They fob you with low rate per hour and bump the price on the parts as they want. Shame You can't change your customers 5 times more than the part cost ! You lied to me when I originally booked you and after you bill me how you want ! I haven't mentioned any 2 previous company's please don't make up things to cover your unfair parts price! I sent you a proof that the electrode you fit is 3 to 4 times cheaper! Is this NOT ENOUGH for you I requested to be sent invoice for the parts and you refused! Put your hand up and admit that you overcharged me . We are 2026 and parts prices can be checked with one click! The lady that works for you is very professional, unfortunately you the opposite! This is not how you do a business and you must admit. You don't deserve even the start i left. I paid your ridiculous invoice only because I don't want to end up paying more fees . I will go ahead and look for my customers rights! When I asked for the company complaint procedure you told me that you deal with this and there is no point to complain. !

carys davies

5 months ago

Neon heating came to do a big job for me. I couldn’t be happier with the work they have done in the time period. They were very friendly and professional. The lady that deals with the bookings was also very professional and easy to communicate with. Amazing service

Matt Neate

7 months ago

I've used Neon heating for a whole range of domestic heating and plumbing services over 10 years. From Will, Connor or Austin coming out to us, and Ally handling the bookings, the end to end service has always been nothing short of excellent. You get booked in quickly, the communication over phone and email is quick and clear, the guys turn up on time, get on with the job with zero fuss and zero mess, but always really friendly. I think what Neon charge is more than reasonable and really is excellent value. Don't waste time going anywhere else.