Infinity Heat Pumps Ltd.

I had a good experience dealing with this organisation, so I will be providing a full evaluation to assist others in their selection, which will be divided into three sections. 1. My experience with the company: The installation was wonderful, and I'd want to thank the entire staff, including Jock, Darren, Jake, and Phill. Their workmanship was fantastic, and they asked for permission and told you of what they were doing ahead of time to keep you involved. I'd also like to thank Scott for designing the system and addressing my queries, which helped me make the proper decision. I'd also like to extend a special thank you to Oliver. He came out for the initial home visit, and he played a crucial role in calming my nerves and fear of the heat pump by being honest, being very knowledgeable about the system, and eager to ensure that I had the right Information. The after-installation support has been rock solid, and this company clearly stands behind their work. They had the best price for the exact same product from day one. 2. The system: I chose the Mitsubishi Ecodan R290, and I've been extremely happy with its performance. I set mine to work on the weather compensation curve, as I think it is more efficient, and it keeps my house at 21-22 degrees Celsius for the past 3 months, which is a bit too warm for a lot of people. 3. The running cost: My electrical consumption has increased by an average of 150 Kw per month after installation, but I'm not sure how much of that is from the heat pump because I also removed the gas cooker and replaced it with an induction hub. My household comprises five adults, and we cook frequently. I’ve seen an overall significant drop in my utility bills, because I no longer use gas, and the increase in electrical bill is still less than the approximate £100+ that I would have paid in gas bills. I’ve attached photos of the amount of electricity that I took from the grid last year October, November and December (Before I had any Heat pump or solar panels + storage) vs this year when I have both. As shown, my electric consumption has increased, but my actual cost has decreased because now I can buy cheap energy at night for £0.07p and store it in my solar batteries, then use that to power my house in the day to reduce the amount of electricity I have to buy at £0.27. So now my electric bill for this year is significantly less than last year's, and I save even more by not having a gas bill at all. My final assessment is that getting a heat pump to get rid of your gas bill is a no-brainer if you have solar and/or battery storage, because the savings are significant, especially if you have a well-insulated house (mine was finished built in May 2023), the bigger your solar and battery, the bigger the savings. If not, all you have to do is calculate if the increase in consumption is less than your actual gas cost and if it is, it will still be a good investment. Overall, I am completely happy with my purchase, and this installation is saving me money on my energy bills as clearly shown in the photos. Thank you Infinity heat pump for completing a wonderful job.

Scott and Ollie along with all the team was superb from start to finish. New exactly what was required, helpful with all my questions and concers and team on install day was fantastic. Thanks again