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Claim this listingMPHS LTD
4.7
23 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About MPHS LTD
MPHS LTD is an MCS certified air source installer based in Gloucestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Gloucestershire, GL6 0BS
Areas served:
Reviews
4.7
23 Google reviews
Based on verified Google reviews
Alexandre Duterque
Had a very good experience with the MPHS team to help with my underfloor heating. MPHS team was very responsive and the attending engineer (Steve) was great, very customer friendly, and resolved all issues effectively. Would def recommend.
Melissa Hookway
While Mark's team did a great job fitting a new boiler and then providing yearly maintenance, they really went well above and beyond giving me support at a time when I needed it most, during one of life's more challenging moments. I have no hesitation in recommending MPHS to anyone. Great service!
Philip Fox-Manning
Came recommended by a neighbour, but very poor experience. Caused a mains leak which they were unable to fix (subsequently discovered they should not have attempted this work in the first place, now fixed by pipe specialists). Installed a new toilet but disconnected it from the soil pipe, so toilet flushed into our hallway. Left warranty card inside cistern so flush mechanism clogged with soggy cardboard. Maybe they are good with heating systems, but not recommended as a general plumber.
Matt Smith
Simon and Mark were really helpful and did a great job installing a new boiler and updating the hot water system. The team were very friendly and helpful, We would definitely recommend.
cyberbarn9
We found the team that installed our new Grant boiler really fantastic. Very professional, but also friendly and understanding. It was a bit of a week from a sitcom with all sorts of things going wrong: medical emergency appointments, chickens hatching eggs, water outage, and general chaos. Nothing was down to them, but they still took everything in their stride with care and professionalism. And much to my embarrassment they actually left the place tidier than it was when they arrived! I am very pleased with their service and look forward to them servicing the boiler next year and for many years after that.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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