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TM Refrigeration Ltd

MCS Certified BUS Registered
15 Felton Close, Broxbourne, Herefordshire, EN10 6BT
Air Source specialistBUS grant eligible13 reviewsServes 12 regions

5.0

13 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About TM Refrigeration Ltd

TM Refrigeration Ltd is an MCS certified air source installer based in Herefordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Herefordshire, EN10 6BT

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

13 Google reviews

Based on verified Google reviews

w

wyx087

7 months ago

Been a pleasure to work with. Tom installed my Daikin 4 way multi-split AC unit at my home. Most importantly he's willing to find solutions when other installers just want to slap the machines on the wall. He worked with the house to hide most of the pipework. I'm very happy with how everything turns out. As with all things, how stuff are fixed shows real character. A very minor problem with electrical connection was observed after install (2 rooms connected wrong way round). Tom was quick to reply my message and sorted the problem quickly.

D

Dan Bruce

2 years ago

From dealing with Malwina in the office to Tom coming to site and providing an excellent service and installation i could not be happier with TM Refridgeration as a company. I had a Daikin ASHP installed along with air con in 3 rooms (1 room with ceiling vents). Tom installed everything to a high level and even explained the controls and functions behind both the air con & the underfloor heating which is running along side my ASHP. The aftersales is excellent to, any small issues and Tom is straight back to ensure all is running corectly. I have already recommend Tom to friends and family and my dad has even used him through his business already. if your experience is anything like mine you wont be disappointed!!!

A

Anna O.

a year ago

We have had multi split Daikin air-condition system installed by TM Refrigeration at our home this April. Tom was professional and flexible throughout the process. He took the time to explain the system's features and maintenance requirements. Malwina was excellent at handling admin. The installation itself was smooth and efficient, completed within the estimated timeframe. We are very happy with our air-conditioning and would recommend TM Refrigeration.

C

Clive Smith

3 years ago

I can thoroughly recommend TM Refrigeration. I had Tom, come and do my new Airconditioning install. They gave me a very good quote, and a very quick install date. Having had some experience with F-Gas installations at work and around, I can say that Toms level of work is excellent! Paying a great deal of attention to detail. I have now had two installation done by Tom, as I was so pleased with the first one. Once again Tom did a fantastic job, with a very neat installation.

G

Gio

3 years ago

Tom installed our A/C unit and did an excellent job. He's very knowledgeable and gave sound advice on an ASHP. Tom was super professional and worked methodically. Based on my experience over the last few months, I'd definitely recommend TM Refrigeration. Thanks Tom.

Showing 5 of 13 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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