Nu-heat UK Ltd

Wares File

5 months ago

Amazing underfloor heating systems and competitivly priced toom. They have a system for every realistic scenario and great service from sales, design and customer service.

Alistair White

11 months ago

Nu-Heat designed and supplied a full heating system for our Victorian terraced property extension / full renovation, including air source heat pump. It was then installed by one of their approved installers. The team at Nu-Heat were impressive: responsive, knowledgeable and helpful throughout. Easily one of the best suppliers we engaged with during the project and couldn’t recommend more.

Heather Martin-Dye

12 months ago

Help please! I have a Nu-Heat system that is defeating the support engineers and I have a store room where the floor is so hot that it's impossible to walk on and a living area that won't come on at all. Their recommended engineer, after 4 visits, has given up his valiant attempts to sort it out, and walked away. There are two other recommended support companies who are so overwhelmed that they are quoting 'several weeks' before they can come out. Nu-Heats own technical support (Morwen, a very unhelpful person) tells me that they are not training more engineers. This system is just too difficult to work, and their support partners are just failing to keep up with demand.

18-25 Properties

12 months ago

Been nothing short of a headache. I definitely wouldn’t recommend this company. From the very start they have provided false promises. Boards didn’t arrive causing unnecessary stress, nobody had a clue where they were or what to do, I spoke to pretty much everyone in the company. Just don’t use this company, isn’t worth the hassle. A staff member had raised a complaint which i dismissed as i just know nothing will come of it. And i was right….. I’ve had absolutely nothing back in terms of acknowledgement. I ended up somehow having 16 unused boards. Promised they would collect it one day, then another…. It’s now Day 4 of waiting for them to be collected. I truly say… This has been one of the worst experiences i’ve ever faced. I only use reputable companies….. this has fallen so so short. Please go use a Local company. Far better services. Do not use NuHeat unless you want hassle

Jeff Clarkson

last year

Just wanted to call out Mike Casey for a super-informative meeting this morning. Mike explained everything so well and gave really thorough, neutral responses to our questions. He gave us a lot of confidence in working with Nu-Heat and he is just a really nice guy!