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R H Lindsay Ltd

MCS Certified BUS Registered
Crown Yard, Old Methwold Road, Thetford, Norfolk, IP26 4DH
Air Source specialistBUS grant eligible23 reviewsServes 1 regions

4.3

23 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About R H Lindsay Ltd

R H Lindsay Ltd is an MCS certified air source installer based in Norfolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Norfolk, IP26 4DH

Areas served:

East of England

Reviews

4.3

23 Google reviews

Based on verified Google reviews

E

Emily Coates

a year ago

I have used this company for quite a few jobs and they’ve always done a great job. My boiler just went wrong and someone came out the same day to look. Knew straight away what the problem was and ordered the parts. Came back fairly quick and sorted it. Always friendly always reliable And I will continue to use them for future jobs.

F

Frances Wehby

2 years ago

So grateful to R.H. Lindsay for once again solving my plumbing problems, this time coming to my rescue following a plumbing emergency. They were with me within 10 minutes of my phone call, problem causing water to pour through the ceiling and light fitting was assessed and parts ordered by Quentin. Carl arrived with the parts within 30 minutes and carried out an excellent repair job and before leaving he carried my dehumidifier downstairs for me. This company goes above and beyond and I can highly recommend them for any plumbing work.

J

Jenny Mill

2 years ago

I phoned R H Lindsay Monday morning and discussed with a very nice lady who arranged a plumber to my house for Wednesday morning. Lee came on time, was smart, knowledgeable and efficient. He left the WC clean and tidy. So pleased I contacted R H Lindsay who did a brilliant job. Thank you. Jenny Bury St Edmunds

J

John H (RawBeltPhotos)

6 years ago

I have a problem with a company that keeps sending different contractors to fix the same issue. All of the people that have come out to the house have been good. However, as a company, I hate that when one person cant finish something in a days time. A new person come back out and has to start over because they dont know what has been done in the past. Another issue is communication between them and property management. I have to call property management to tell then what the plummer said to me because they are not following up with them when they are done or need to order a part.

M

Marcus Anderson

2 years ago

As it should be for any service, I ring them the call is handled by a polite and professional staff member a plumber is sent at a time convenient for both parties the job is completed I have used them many times and will continue to do so

Showing 5 of 23 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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R H Lindsay Ltd | MCS Certified Heat Pump Installer in East of England | Heat Pump Installer Directory