Radiate Plumbing & Heating Services Ltd

I need a replacement air-source heat pump which is beyond what my usual plumber can undertake. He cautioned me about using Radiate because of their spotty reputation in the trade locally, but nevertheless I included the company on my list of quotes to request. Made an appointment with someone called Simon and arranged my work/personal diary to accommodate. He never showed or even made any form of further contact. Office claimed no knowledge of a booked appointment when I called to enquire. This confirms my plumber's views about Radiate and, although I have no comment to make on their technical competence, clearly their administrative competence scores a fat zero. Avoid unless you want to find a new way to waste time.

I had an excellent experience with this plumbing company and cannot recommend them highly enough. Carter, the plumber who attended the site this week, was exceptionally knowledgeable, efficient, and courteous. He resolved a range of issues, including installing a stylish chrome towel radiator, repairing a broken sink waste last minute, and fixing a persistent leak in some old pipework. I was especially impressed by his attention to detail and willingness to tidy up after the work was completed, despite my offer to handle it myself. A five-star service—I'll certainly be using this company again in the future.

Had a leak in the en-suite of a rental property, where trust is absolutely key. Benny from Radiate was great - handled everything with care, from lifting the carpet in the bedroom to swiftly identifying and fixing the issue. No unnecessary delays, no hassle - just cracked on and got it done to a high standard. He restored everything to its original state without fuss. Tenants were over the moon. Highly recommend!

Absolutely marvellous, I had a new boiler and changed 4 radiators. They came on the day they said, workmen extremely helpful, even entertained the cat🤣 no mess left, work inspected by the boss and when there was a slight delay in the warranty it was sorted immediately. I have no qualms in recommending this company.

Just before moving to sell an inherited house I had issues with a boiler failure followed by a water cylinder valve failure. The pressure was on! I contacted Radiate Plumbing & heating Services Ltd and they really stepped up to solve the issues within the deadlines we faced. All the HQ team (Gemma, David & Ryan) were helpful, understanding and friendly. In addition Lee (the engineer in the field) really went above and beyond to solve the issues. I really couldn't have asked for more. I am not easily impressed but this time I was! Try them, I did and was not disappointed.