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Renewable Expert Ltd ta Creative Low Carbon

MCS Certified BUS Registered
126 Mortimer Street, Herne Bay, Kent, CT6 5EB
Air Source specialistBUS grant eligible49 reviewsServes 12 regions

5.0

49 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Renewable Expert Ltd ta Creative Low Carbon

Renewable Expert Ltd ta Creative Low Carbon is an MCS certified air source installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Kent, CT6 5EB

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

49 Google reviews

Based on verified Google reviews

D

David Wells

a month ago

George and his team have done a fantastic job of installing my solar panels and battery system. The have been totally professional and customised the system for my requirements and budget. I can confidently recommend them.

J

Jonathan Norton

4 months ago

From the moment I met George, I knew I wanted to choose Creative Low Carbon, he really knew his stuff and was able to demonstrate how it would operate and was swift in sending a proposal. I did continue to get other quotes as I just wanted to make sure it was around the right figure, George’s was the lowest of reputable companies. The whole installation was done in just one day and is saving me money from day one. I am really pleased with the whole process. And would highly recommend Creative Low Carbon to anyone in the market. Thank you George and team. 🤩

T

Tina Georgette Jones

7 months ago

One of my best decisions! 😃 I had my solar panels and battery installed in mid June and they've been fantastic! I wanted to wait until everything was sorted and now only about 5 weeks later I can see my electric account with my supplier all set up with the power being exported into the grid added. So it's time for my review 😊. I've got to give George and his team at Creative Low Carbon 5 stars! Once I'd made my decision it was quite soon the scaffolding started going up and only a few days later I was looking at my very neat 12 new solar panels 😊. George was very helpful, patient and kind, and answered all the multiple questions I had about the possible system. The quotes for the two options I was considering were really useful and informative. I went with an 8 kW battery and easily found space for it in my garage. I must admit I'm impressed with how neat and tidy all the electrics are in the garage – thumbs up to the electrician 🙂 - and the wiring coming down from the panels is excellently hidden away inside trunking down the wall so you would never know it's there. I did quite a bit of reading when I was deciding which supplier to choose – it’s a good way to learn about solar systems. One thing I liked about Creative is that they don't use the new microinverters which sit underneath each panel so if they go wrong you need to go up to the roof to get at them. Nice to know my inverter is next to my battery at ground level 🙂. The phone App which connects to the battery is absolutely excellent and gives you all the info you want on how your system is doing, especially when it shows you how much energy you are exporting into the grid 👍– I check it every day! The best thing is knowing that I've got some protection now against the inevitable increase in electricity costs that we will all be subject to and you won't hear me bemoaning any future heat waves – I will just enjoy consuming my own solar power, watch the kW’s being exported and get myself another electric cooling fan! 😂

Z

Zack Barznji

5 months ago

Just recently installed our solar panels and couldn’t be happier with it. George was very knowledgeable and professional throughout the whole process! Installation days went smoothly and the guys were also very professional. Highly recommended Creative Low Carbon!

N

Neil Smith

4 months ago

George and his team did a really great job in selling me the Sigenergy battery and the installation went well too. Good support and guidance on using the Sigenergy app, which is also great. Would definitely recommend Creative Low Carbon. Thanks guys for a good job and the battery works well.

Showing 5 of 49 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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