Is this your business? Claim this free listing to add your details, photos and start receiving enquiries.
Claim this listingRoss Cox Plumbing and Heating Ltd
3.0
7 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Ross Cox Plumbing and Heating Ltd
Ross Cox Plumbing and Heating Ltd is an MCS certified air source installer based in Somerset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Somerset, TA4 4TJ
Areas served:
Reviews
3.0
7 Google reviews
Based on verified Google reviews
Jackson Dale
After waiting for a couple of weeks after a confirmed appointment, not only did they just not turn up, they didn’t even have the decency to call until 5 days later apologising. After calling them repeatedly with no answer on the day, they are absolutely useless with communication and should have someone on the phones consistently to keep up with demand. Overall, I unfortunately couldn’t recommend them less, avoid if you don’t want to be let down.
Chris OfTheOT
Really pleased! We needed a boiler service & our heating was going haywire. Worcester messed us about for several months(!) - blaming the pandemic - but Ross Cox were spot on. The plumber was very nice, very professional and extremely knowledgable about Worcester boilers. He did a great job. The whole Ross Cox experience was very good, very professional.
george brockis
Amazed and shocked by what just read. Ross and co have been helping us out for a few years now in relation to rental properties and have never experienced anything else other than professionalism and total commitment when dealing with any repair/installation work
Susan Whitehouse
1st class service, knew what he needed to do straight away. The only engineer who repaired my boiler instead of trying to sell me a new one.
Norman Graham
Do not use this service, total conman. Charged me money for a total inadequate service and does not answer my calls. AVOID
Showing 5 of 7 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
Check your eligibilityReady to get a quote from Ross Cox Plumbing and Heating Ltd?
Free, no obligation — we'll connect you directly
Similar to Ross Cox Plumbing and Heating Ltd
