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Claim this listingSafesure Plumbing and Heating Ltd
5.0
97 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Safesure Plumbing and Heating Ltd
Safesure Plumbing and Heating Ltd is an MCS certified air source installer based in Bedfordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Bedfordshire, LU2 9PE
Reviews
5.0
97 Google reviews
Based on verified Google reviews
Amy Timmins
We are extremely impressed with the service from SafeSure Heating & Plumbing. From start to finish, the whole process of fitting our heat pump was smooth and professional. The team were friendly, knowledgeable, and took the time to explain everything clearly, which gave us a lot of confidence in the work being done. A special shout-out to Ollie, Nathan and Callum for their professionalism, expertise and great attitude, they were a real credit to the company. We wouldn’t hesitate to highly recommend SafeSure Heating & Plumbing to anyone looking for reliable, high-quality service!
Richard Sheldon
We used Safesure Heating & Plumbing for the replacement of our hot water cylinder, pump and the flushing of the radiators. Nathan the owner arrived to give a free quote, genial and attentive. He was knowledgeable and had us assured. Nathan arrived days after and did a marvellous job. Answered my questions and did a thorough and professional job. Care in his work was most apparent. Very impressed and would recommend.
Maria Hancock
We have used Safesure Plumbing in the past for a boiler service but we recently used them for our cloakroom renovation and utility room. They were professional, hard working, polite and we were very impressed with the high quality of work. Highly recommend.
Chris Moroni
SafeSure have recently serviced our boiler and fixed our toilet cistern. Both jobs were completed very professionally, arrived on time, cistern a day early when they had a cancellation!! Fair prices. Admin staff are very friendly and helpful. Altogether a great company to Sue and we would 100% recommended them
Catherine Havill
Excellent service after I had emergency water leak in loft. Assessment done and organised repair. Had to do the work in very hot temperature and came back to sort out minor issues with air locks. Great team of people, including the office team who work hard to get repair sorted.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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