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7 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Saffron Services Ltd is an MCS certified air source installer based in Essex. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in Essex, CB10 2UT
Areas served:
5.0
7 Google reviews
Based on verified Google reviews
Belinda Shoard
Absolutely brilliant company! I knew nothing about Saffron Services until they were recommended by a friend but I will be using them in the future for any job they may be able to help me with: Nancy is so kind, helpful and just plain lovely; Martyn was brilliant- so accommodating, honest and helpful and Fred was great too. I love my new tap! Can’t praise them enough…
Brian Harvey
Saffron Services have proved to be excellent for all plumbing matters. In particular, Fred was personable and positive, and he efficiently sorted out problems we'd inherited with our new house. We will certainly use them in future.
Helen Louis
What a gem it was to be given Saffron Services recommendation from the electrician shop I was in ( I cheekily asked if they know of a good plumber, they recommended Arran from Saffron services). Nancy who works in the office was extremely helpful and efficient in helping me get the correct part I needed to fix the hot water tap for the family I work for. Then booked Arran to pop round and fit it. Arran was so helpful, he arrived on time, worked in a neat manner. I would definitely recommend Saffron Services and I have kept their number so I can use them in the future if needed. Thank you Nancy and Arran
Sue Johnson
I would thoroughly recommend Saffron Services. From contact with Nancy in the office to the removal of the old boiler and tank to the installation of the new boiler - every aspect of their service was exemplary - from information provided to the carrying out of the work and at an excellent price.
Jim Sutherland
Saffron Services attended our property at very short notice to look at a leaking hot water tank. After the initial visit we agreed onsite to replace said copper tank with a stainless steel equivalent which they did within 48 hours. The engineer who carried out the work was fantastic - he arrived promptly, worked diligently and tidily, and was very considerate of our furnsihings/carpets, etc. I would not hesitate to recommend them as a suppler of quality product with top class engineering capabilities.
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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