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Claim this listingTranscrew Heating & Cooling Technologies Limited
4.9
94 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Transcrew Heating & Cooling Technologies Limited
Transcrew Heating & Cooling Technologies Limited is an MCS certified air source installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Kent, CT7 9RA
Areas served:
Reviews
4.9
94 Google reviews
Based on verified Google reviews
Alasdair McKenzie
Given this was my first time choosing a Company to install an AirSource Heat Pump it was not easy however I was delighted with this Company. Before i signed their contract an open discussion was had and their Team were simply great. Edward (Alfie) & Brad were Rock Stars, being concientous and overcoming any concerns with a truly professional approach. Delighted with the Installation and cannot recommend enough.
dele
Had a heat pump fitted for me for about a month ago, staff are friendly but remain professional. Very good after installation checks ✔️ to make sure everything is running smoothly. Easy to contact and ready to help. I will recommend Transcrew all day every day.
Alex Irvine
I had a heat pump installed recently and couldn’t be more satisfied with the experience. Everything went very smoothly from start to finish. The initial survey was extremely thorough and detailed, giving me full confidence in the installation plan. The team was highly professional, arriving on time and working efficiently. They were also very respectful of my property—taking care to keep things tidy and cleaning up properly afterwards. Excellent service throughout, and I’d happily recommend them to anyone considering a heat pump.
Mervyn
Joe's technical knowledge and experience convinced me that his design for a heat pump and hot water installation for my home was a better solution than others I asked to quote. His team were polite, considerate, skilled and overcame problems as they arose to complete the installation on time. The work started early and completed to an excellent standard. I am very happy with the way the heat pump and hot water system works and would certainly recommend them.
trevor
From the first moment I met the surveyors/engineers I had good vibes and was very impressed by their knowledge and choices given to me regarding the installation, which was carried out with no problems and very little mess with no rubbish left for me. Having my home up side down for a short period (which is to be expected ) and with the banter oh and coffee making was enjoyed. The whole process from survey to commissioning was carried out by the same two people I would certainly recommend Transcrew. Fantastic service THANK YOU
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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